JewelryHills

Personalized Bar Necklaces Bracelets Bridesmaid Jewelry

Los Angeles, California 40756 Sales On Etsy since 2015

4.5 out of 5 stars (5851)

JewelryHills

Personalized Bar Necklaces Bracelets Bridesmaid Jewelry

Los Angeles, California | 40756 Sales

Shop owner

Contact

All Items

Rose

Contact shop owner

Rose

Announcement    ♥ Welcome to Jewelryhills and thank you for visiting our shop ♥

★ Our production time is 1-4 business days ★

We Specialize In Personalized Hand Stamp Jewelry, Gold Bar Necklace, Roman Numeral Necklace, Initial Necklace, Coordinate Necklace, Nameplate Necklace, Roman Numerals Bracelet, Coordinate Bracelet, Bridesmaid Gift and Wedding Gift.


Thank you for visiting JewelryHills, It's our pleasure to serve you, we look forward to create your piece!

We hope you have a happiest shopping experience here :)

Announcement

Last updated on Jan 4, 2018

♥ Welcome to Jewelryhills and thank you for visiting our shop ♥

★ Our production time is 1-4 business days ★

We Specialize In Personalized Hand Stamp Jewelry, Gold Bar Necklace, Roman Numeral Necklace, Initial Necklace, Coordinate Necklace, Nameplate Necklace, Roman Numerals Bracelet, Coordinate Bracelet, Bridesmaid Gift and Wedding Gift.


Thank you for visiting JewelryHills, It's our pleasure to serve you, we look forward to create your piece!

We hope you have a happiest shopping experience here :)

Reviews

Average item review
4.5 out of 5 stars
(5851)
See reviews that mention:
quality 436 shipping 648 customer service 312

About JewelryHills

Sales 40,756
On Etsy since 2015

Dainty, chic and super cute personalized jewelry

Welcome! here at JewelryHills we specialize in hand stamped bars, pendants and charms that come in three different finishes including gold, rose gold and silver. All of our items are dainty, simple, elegant and can be personalized with names, initials, dates and locations, making them perfect gifts for your loved ones.

Our ultimate goals are excellent customer service and customer satisfaction. We will go to great lengths to be sure that you are completely satisfied with every piece you purchase.

If you have any questions, feel free to ask!

Thank you for visiting JewelryHills :)

Shop members

  • Rose

    Owner, Creator, Designer

  • Ash

    Owner, Creator, Designer

Shop policies

Last updated on December 6, 2017
Welcome to JewelryHills!
We offer hand-stamped personalized jewelry. We love to hear about your shopping experince with us. Your comments, feedback and suggestions are welcomed!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All of our items are custom made, return or refund will not be allowed once they are produced. However, we will issue a refund under the following circumstances:

- Item arrived damaged.
- Engraving is not spelled correctly .

How we handle returns:
1) Order number should be included inside the return package.
2) The item(s) should be in original condition.
3) The item(s) should not be used, worn or damaged.
4) It takes up to 72 hours after we received the item to process the return.

One of our main goals is customer satisfaction, so feel free to contact us about any dissatisfaction you may have.
Payment
We accept PayPal, credit cards and etsy gift cards.

Note: Since all of our products are handmade, you have 12 hours after placing your order to cancel it. However, this excludes orders with Expedited shipping, and orders placed during the Holiday seasons, especially Christmas, since we start the production right after we receive the orders, to be able to deliver them within the promised time frame.
Shipping
★ Our production time is 1-4 business days ★

Note: If you leave the checkout note section blank and don't tell us anything about your custom requirements, there will be a delay on your order until you confirm your order requirements with us.

All items are shipped through USPS First Class Mail (2-5 days) with confirmation number. Please use a USPS verified address. We also offer Expedite shipping (1-3 days). International orders are also shipped via USPS.


If the package is not INSURED we will not be able to help you. Lost, stolen or mis-delivered packages are a USPS responsibility - not JewelryHills - claims for lost or mis-delivered packages will not be honored if you do NOT purchase INSURANCE. If INSURANCE is purchased or included in your shipping charge we will file an INSURANCE CLAIM for you.

For more information regarding to this service, please visit the insurer (provided by Etsy) terms&condition page:

http://www.shipsurance.com/etsy/terms


To get your package INSURED, please add Standard Shipping Insurance to your cart:

https://www.etsy.com/listing/286949749/



International Shipping:
VAT FEES / DUTIES TAXES are paid by the buyer. Please check your country's website for import and duties regulations prior to purchase to see if VAT fees apply to your purchase. International Standard shipping takes 7-20 days.


If the package is not INSURED we will not be able to help you. Lost, stolen or mis-delivered packages are a USPS responsibility - not JewelryHills - claims for lost or mis-delivered packages will not be honored if you do NOT purchase INSURANCE. To insure your package please choose "Inernational Expedite Shipping" at checkout.

The benefits of "International Expedite Shipping" are:
- We will file an INSURANCE CLAIM for you.
- Your order gets shipped out in less than 24 hours.
Additional policies and FAQs
Most of our products can be gifted, JewelryHills will not include the invoice in your package. The invoice will be available in your Etsy order record. However, if you would like to receive your invoice in your package, please let us know.

Since our products are all custom made, the result of our finish products may vary from the advertised pictures in all our listings. We inspect all our products very carefully before each shipment, to provide the best quality products to our customers.

More information

Last updated on Oct 6, 2018
Frequently asked questions
Gift wrapping and packaging

Every piece we make comes with its own box and a card inside. We never include a receipt or a invoice.

"Ship by" date and "Delivery" date

Please note that "ship by" date is NOT equivalent to the actual "delivery" date.

- SHIP BY DATE: When your package leaves our studio.
You may find the expected ship by date on your invoice. Please add 3-5 days (Domestic) / 7-14 business days (International) after the expected ship by date to estimate the actual delivery date.

- DELIVERY DATE: When your package arrives to you.
We cannot guarantee your delivery time as this fully depends on the carrier. To find out your expected delivery date, please use the USPS tracking service.

Care instructions

We don’t want your special moment to fade.
To maintain the quality of your new Jewelryhills jewelry, please:


- Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
- Remove when sleeping, exercising, or doing other physically strenuous activities
- Do not wear it to the pool, spa, or the beach
- Do not use chemical jewelry cleaners
- Gently polish with a soft, lint-free cloth. Please do not use a metal polishing cloth
- Store your beloved jewelry in a cool dry place

Sizing details

STANDARD NECKLACE: 18"
STANDARD BRACELET: 6.5" to 8.5"

If you would like to customize it to your own size, please see below.

Custom and personalized orders

If you need a shorter or longer chain, please let us know the total length of chain you need at checkout (up to 30"). If it is longer than 20", we might charge you a little extra.

Most of detailed customization and personalized request can be left on a buyer's note when checking out.

Business days?

Business days refer to the weekdays (between Monday to Friday) and do not include public holidays and weekends.

Please therefore do not count Saturdays, Sundays, or any national holidays when calculating your shipping time.

Wholesale availability

We have wholesale offers!
Minimum purchase for wholesale discount is 20 pieces. If you would like to know more about the details, please message us or send us a "convo"!