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JewelrybyBeverly's Shop Policies

Welcome

Your satisfaction is very important to me. If for any reason you are unhappy with your purchase, please contact me and I will do what ever I can to rectify the problem or provide a full refund or exchange minus shipping cost.

Keep in mind that many of the stones I use are natural gemstones and may not match as perfectly as we would like, and many are one of a kind and cannot be replaced.

Payment

Because I am just starting with Etsy, I am only accepting Paypal or money orders at this time. Paypal payment must be received in 3 days or order will be canceled. If you are sending a money order or have a problem paying in 3 days, please contact me and we can try to work something out.

Your order will be shipped to you within 3-5 business days.

Wisconsin residents will be charged 5.5% sales tax.

Shipping

Any order under $30.00 will be shipped regular mail.
I use USPS Priority Mail to ship any orders over $30.00 because the order will be tracked and delivered within 3-5 days. I am not responsible for lost or stolen merchandise so I recommend purchasing insurance. If insurance or overnight delivery is required, please indicate your preferences in an email to me via PayPal at the time of purchase, and I can adjust the postage costs via PayPal invoice.
U.S. Insurance Rates: $ 0.01 - $50 = $1.75
$ 50.01 - $100 = $2.25
$100.01 - $200 = $2.75
$200.01 - $300 = $4.70
$300.01 - $400 = $5.70
$400.01 - $500 = $6.70
All items will be shipped within 2-3 days of purchase. I use PayPal's site to generate a USPS mailing label, I will provide you with tracking information via email after I have mailed your package to you.

International orders: Please contact me for shipping rate.



Refunds and Exchanges

If for any reason you are unhappy with your purchase, please contact me so that we can work out a solution. Full refund or exchange (less shipping) will be made if item is returned within 15 days in unused condition.

Additional Policies and FAQs

Some necklaces have adjustable clasps and I have noted the lengths. I will try to adjust necklace lengths to your request if design of necklace permits. I have an extender available for only $8.00. Earrings can be ordered with silver plated lever back clasps or handcrafted sterling ear wires. Sterling lever back clasps will be an additional $3.00.

Please contact me if you want any changes.

Last Updated February 3, 2011