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Jewelsalem's Shop Announcement

DELIVERY: US 14 - 18 business days. UK / EU 3 - 14 business days. I welcome custom orders. Convo me your needs or send me a picture of your dresses to start! Turnover for customized items is around one week.

Affordable Bridal Hair Comb Accessories Wedding Jewelry. Bespoke, vintage inspired romantic jewelry, accessories, wedding hair combs headpiece for bride custom bridal headbands, made to order floral headpieces, gold silver necklaces gemstones exotic statement rings. Shabby Chic bracelets, Modern Victorian earrings, Woodland, Rustic Wedding. Brocante Sieraden Bijoux Juwelen Joyería Europe Netherlands bruiloft haaraccessoires voor de bruid op maat maatwerk France Paris personnalisée personnalisation mariage accessoires pour cheveux pour la mariée Espana boda accesorios para el cabello para la novia Deutschland maßgeschneiderte Anpassung Hochzeit Haar-Accessoires für die Braut UK London Australia New Zealand Scandinavia Sverige bröllops håraccessoarer för bride Svenskt anpassat anpassa klänningar kläder Mode Danmark Dansk tilpassede
tilpasning bryllup hår tilbehør til bruden kjoler tøj bryllup hår tilbehør for bruden Norge Norsk tilpasset tilpasning kjoler klær smykker smycken bijouterier


I am also on Etsy under these usernames: JewelsalemBridal and ModEdgeJewelry.

Terms and Conditions of promotion and discount code use -
*Please note discount price applies to prices before shipping and before any other discounts.
*This discount cannot be jointly used with other promotions or discounts.
*Use these codes at check out, no discount will be refunded after payment is made.


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All rights reserved.
All creations and photographs are property of Jewelsalem
© 2011 - 2015

I work hard to create all designs and take photographs of my work myself. I will come down hard on COPYCATS and shops who steal my photos or design by taking legal actions when necessary as well as reporting to Etsy.

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Do check out my shop POLICIES for a satisfying purchase experience:
http://www.etsy.com/shop/Jewelsalem/policy


SHIPPING
Regular shipping takes 10 -18 BUSINESS DAYS (meaning: not including weekends) from either Singapore or Holland. There have been feedback that some packages going to US recently take around 1 month or so to arrive. This is sometimes due to custom delay.

If you need more secure and detailed tracking, or for express shipping (delivery within 1 - 4 days), please convo me.


CUSTOM ORDERS TIMEFRAME
For custom orders, especially bridal orders or orders that are time sensitive, kindly let me know the date of your wedding / event. I need time to hand-make the items and delivery time to overseas can be long. Thank you for your cooperation!


HERE ARE SOME FAQs TO HELP:

1. Where is my package?

If your package has not been marked yet, then that is because item(s) are still being made or waiting to dry/be ready.
If your package has been marked shipped then it is on its way to you. You should receive it in 10 - 18 business days generally. But if it has passed this time frame, you can convo me to check on the status. If there is tracking for your order, I will be able to advise on the status of the order.


2. It has been two weeks or so, I still have not received my item. What is going on?

Firstly, check if it has been 18 business days (business days meaning not counting weekends). Items are not considered lost if it has not passed 30 business days.
There are a few reasons why you have not received the order. The package could be at the custom, hence the slight delay. The package could be delayed in transit because of the weather, a strike in the postal service or peak holiday season. Alternatively, your post office (for instance USPS) has tried delivering to you but you were not aware. You could then check your mail box or with your neighbour, to see if the mailman has left you a delivery notice slip. If you are from Europe, this practice is very common. Sometimes the delivery notice is slipped through your front door. Other times, your package is actually signed for already, by someone else in your residence or by your neighbour. You can check with them.


3. I was given a tracking number. But when I input onto the website (i.e. USPS), it says
"Package is still in original destination". Does that mean you have not shipped my order?

No. Your package is shipped. Only when the package is sent will there be a tracking number. So please be assured that your package is already sent out. The reason why USPS reflects this status is because they have not scanned it in their facility. At that moment, your package is either on its way to your country/city/county, or at the custom, or at the post office, waiting to be scanned and after which, the status will be updated.

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I can be contacted on Etsy Convo - most preferred, or via email: jewelsalem [!at] gmail.com
Convo will be replied in 24 - 72 hours. I do not work on weekends so convo replied will be slightly delayed during weekends.

https://www.facebook.com/JewelsalemAccessories
FB fans who liked Jewelsalem's page will get notification for extra discount rate during sale period. Go like us now! :)



Thank you for visiting Jewelsalem ~ Dainty Romantic Vintage Inspired Jewelry ♥

This shop accepts Etsy Gift Cards.