JillMakes

handmade jewelry for upbeat people

| Lafayette, Louisiana
55,185 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Thank you for shopping at Jill Makes!

We cannot guarantee any order's arrival date, due to shipping carrier delays beyond our control. If you are under time constraints, please upgrade your shipping to USPS Priority Mail or USPS Priority Mail Express.

While USPS is the most affordable way to ship and receive packages, they have been facing unprecedented delays due to the COVID-19 pandemic and the holiday season.These are changes that we as a business (and as small shoppers ourselves) are learning to work with. We ask that you plan for possible delays with your package.



The processing time listed on each individual item shows the time it takes for us to hand make each piece. Please note the processing time and take a look at our shipping section before selecting your shipping method-especially for international orders! We make each item by hand, so orders take longer to arrive than mass production. In fairness to all of our customers, we are not able to bypass the processing time or ship any orders early.

A few notes about your order:
Our Free Shipping Over $35 offer includes free domestic USPS First Class Shipping. This method is uninsured, and it typically takes 5-7 business days to arrive once your order is complete. Both Etsy and USPS will provide estimated delivery dates, but these are not always accurate.


When shopping for gifts, please keep in mind that we are not able to guarantee an arrival date. We ask that you order gifts with processing times and shipping speeds in mind. If you are under time constraints (we get it, we’ve all been there!) or live in an area where package theft is common, we recommend selecting an upgraded shipping method. USPS Priority Mail takes 1-3 business days to deliver once shipped, and USPS Priority Mail Express takes 1-2 business days to arrive once shipped.

Please see our FAQ section for international orders and other shipping policies.

As always, we thank you for shopping handmade! We love making personalized pieces for you and for your loved ones.

Announcement

Last updated on Nov 23, 2021

Thank you for shopping at Jill Makes!

We cannot guarantee any order's arrival date, due to shipping carrier delays beyond our control. If you are under time constraints, please upgrade your shipping to USPS Priority Mail or USPS Priority Mail Express.

While USPS is the most affordable way to ship and receive packages, they have been facing unprecedented delays due to the COVID-19 pandemic and the holiday season.These are changes that we as a business (and as small shoppers ourselves) are learning to work with. We ask that you plan for possible delays with your package.



The processing time listed on each individual item shows the time it takes for us to hand make each piece. Please note the processing time and take a look at our shipping section before selecting your shipping method-especially for international orders! We make each item by hand, so orders take longer to arrive than mass production. In fairness to all of our customers, we are not able to bypass the processing time or ship any orders early.

A few notes about your order:
Our Free Shipping Over $35 offer includes free domestic USPS First Class Shipping. This method is uninsured, and it typically takes 5-7 business days to arrive once your order is complete. Both Etsy and USPS will provide estimated delivery dates, but these are not always accurate.


When shopping for gifts, please keep in mind that we are not able to guarantee an arrival date. We ask that you order gifts with processing times and shipping speeds in mind. If you are under time constraints (we get it, we’ve all been there!) or live in an area where package theft is common, we recommend selecting an upgraded shipping method. USPS Priority Mail takes 1-3 business days to deliver once shipped, and USPS Priority Mail Express takes 1-2 business days to arrive once shipped.

Please see our FAQ section for international orders and other shipping policies.

As always, we thank you for shopping handmade! We love making personalized pieces for you and for your loved ones.

Items

55185 Sales
 

All Items

Jill Foreman

Contact shop owner

Jill Foreman

Reviews

Average item review
5 out of 5 stars
(8814)
See reviews that mention:
Quality 818 Shipping 732 Customer service 305

About JillMakes

Sales 55,185
On Etsy since 2013

Jill Makes

Jill Makes is a handcrafted jewelry and accessory company run by designer, Jill Foreman. Her focus on designing pieces with a modern, artful aesthetic has inspired a unique, colorful line. Our tight-knit team of makers works out of our jewelry studio in Lafayette, Louisiana. We ship our handmade pieces worldwide, and partner with wholesalers all over the country. We love connecting with our customers, and it's an honor to create personalized keepsakes for some of life's biggest moments.

Read more about Jill here!
https://blog.etsy.com/en/featured-shop-jill-makes/

Shop members

  • Jill

    Owner, Designer

    Hi, I'm Jill! I love designing jewelry, listening to Florence and the Machine, and eating sunflower seeds! My favorite days are spent bead shopping and swimming with my boys at the beach.

  • Emily

    Maker Of Pretty Things, Maker

    Emily is one of our beading experts, and she has a smile for everything. She's a reality TV enthusiast and she loves her dog, Sissy. Her laugh fills up the room.

  • Katie

    Inventory/Maker

    Katie is our very own Jane of all trades! Her gentle smile and kind eyes keep us organized and up to standard. Her style is unmatched and her music taste is impeccable.

  • Ione

    Maker

    Ione is an animation student and a fine artist. She loves Studio Ghibli, pho, and she has a great sense of humor. Always a team player and always ready to learn something new, we love having Ione on our team!

  • Aliya

    Shipper

    Aliyah is our shipping guru. She works hard and keeps us on our toes with her quick wit and hilarious one liners. She is refreshingly original and her dog Mickey has her very own backpack.

Shop policies

More information

Last updated on Sep 29, 2021
Frequently asked questions
How long until my order is shipped?

Our pieces are all made to order. The processing time varies by item. See an individual item's listing for its processing time.

In fairness to all of our customers, we are not able to bypass the processing time to ship any order ahead of schedule.

If you are under time restraints or live in an area where package theft is common, please choose an upgraded, insured shipping method at checkout, like USPS Priority Mail or USPS Priority Mail Express. Free USPS First Class Shipping on orders over $35 typically takes 5-7 business days to arrive after the processing time. First Class Shipping is not insured. For more information about shipping, please see our transit time section of our FAQ.

What is the transit time for an order once it is shipped?

DOMESTIC
USPS - First Class Mail: 5-7 business days
USPS - Priority Mail: 1-4 business days

INTERNATIONAL
USPS - Priority Mail International: 6-10 business days

Once the package leaves the country, tracking will show the order standing still at a major US Port. This does not mean it is stuck! In this case, it’s moving overseas and not updating the US system until delivery. Keep in mind that this method will only update where the package is within the US - once it ships overseas, we are not able to provide any additional insight on the order's whereabouts other than what the tracking shows.

Due to the busy holiday season and mailing delays beyond our control, USPS Priority Mail International is the only International method we offer.

Care instructions

Please remove jewelry before activities like swimming, showering,... etc.

To keep your jewelry in tip top shape, we recommend putting on jewelry after you have applied makeup, lotion or perfume.

For best results, store your Jill Makes jewelry where it won't rub against any other hard surface.

Lost / Stolen Packages

PLEASE NOTE: We are not liable for lost or stolen packages-domestic or international. When selecting your shipping method at checkout, consider purchasing a shipping option that includes insurance, like USPS Priority Mail or USPS Priority Mail Express.

If your package has not arrived, please reach out to your local post office / shipping facility with your tracking number. They will be able to provide additional insight that we are not able to see on our end. (Again, we see what you see!) If you selected an insured shipping method at checkout, your next step is to open a case with your local post office to be reimbursed for any lost / stolen packages.

Shipped to the Incorrect Address

Please note that Jill Makes will not be held responsible for an incorrect address provided by the customer at checkout. We are able to accommodate corrections if they are caught by the customer before the order ships.

If your item is shipped to the wrong address, we find that these packages are often returned to sender. If this is the case with your order, we will contact you once the item gets returned to us. You will then be held responsible for the cost of shipping the item to the correct address. (Typically $3-5 for domestic shipments, and prices vary for international shipping.)

If I no longer want to wait on my international order to arrive, can I get a refund?

We completely understand that you'd like your international order as soon as possible. We strongly recommend purchasing either USPS Priority Mail International (6-10 business days) or USPS Priority Mail Express International (the fastest international shipping option available). Both of these shipping methods are insured by USPS.

While we never want to disappoint our customers, we are not able to issue a refund once your order ships from our studio. If the order is returned to sender, we will refund your order minus the cost of shipping.

Does this come in silver?

Our pieces are only available in gold at this time.

Why is International Shipping so expensive? Can you ship it cheaper?

At this time, the only international shipping methods we offer are USPS Priority Mail International(6-10 business days) and USPS Priority Mail Express International (3-5 business days). These rates are set by USPS and are calculated automatically at check out. We do not have control over the pricing.

Previously, we offered USPS First Class International. However, once the pandemic hit, international shipping through Etsy stopped offering tracking options, and customers were waiting 6-7 months for the delivery. Due to the shipping delays USPS is facing around the world, we no longer offer this option.