JillMakes

handmade jewelry for upbeat people

Lafayette, Louisiana On Etsy since 2013

33,746 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

JillMakes

handmade jewelry for upbeat people

Lafayette, Louisiana | 33,746 Sales

Announcement    **** PLEASE READ BEFORE PLACING YOUR ORDER! ****

We kindly ask that you take note of the processing time and shipping policy posted on each individual item. Orders containing multiple items will ship according to the item with the longest processing time. Please review our shipping section before selecting your shipping method, especially for international orders! We make each item by hand, and it takes longer than mass production. As always, we are so grateful for your patience and for shopping handmade.

A few notes about your order:
Our Free Shipping Over $35 Guarantee includes free domestic USPS First Class Shipping. This method takes 2-6 business days to arrive once your order is complete. Both Etsy and USPS will provide estimated delivery dates, but please be advised that these are not always accurate. Your order may take longer to arrive than shown.

COVID-19 has changed the way many small businesses operate. One way that our shop has been affected is the recent changes within the United States Postal Service. While this is the most affordable way to ship and receive packages in the US (and sometimes internationally), the USPS has been facing unprecedented delays. This is due to pandemic related delays, as well as recent federal funding being cut from USPS. These are changes that we as a business (and as small shoppers ourselves) are learning to work with. We ask that you plan for possible delays with your package, and for your patience and grace as we navigate the new normal.

Once your order is shipped, you will be provided with a tracking number via email confirmation. From there, you will be able to track the status of your order. Please see our FAQ section for international orders and other shipping policies.

Announcement

Last updated on Aug 6, 2020

**** PLEASE READ BEFORE PLACING YOUR ORDER! ****

We kindly ask that you take note of the processing time and shipping policy posted on each individual item. Orders containing multiple items will ship according to the item with the longest processing time. Please review our shipping section before selecting your shipping method, especially for international orders! We make each item by hand, and it takes longer than mass production. As always, we are so grateful for your patience and for shopping handmade.

A few notes about your order:
Our Free Shipping Over $35 Guarantee includes free domestic USPS First Class Shipping. This method takes 2-6 business days to arrive once your order is complete. Both Etsy and USPS will provide estimated delivery dates, but please be advised that these are not always accurate. Your order may take longer to arrive than shown.

COVID-19 has changed the way many small businesses operate. One way that our shop has been affected is the recent changes within the United States Postal Service. While this is the most affordable way to ship and receive packages in the US (and sometimes internationally), the USPS has been facing unprecedented delays. This is due to pandemic related delays, as well as recent federal funding being cut from USPS. These are changes that we as a business (and as small shoppers ourselves) are learning to work with. We ask that you plan for possible delays with your package, and for your patience and grace as we navigate the new normal.

Once your order is shipped, you will be provided with a tracking number via email confirmation. From there, you will be able to track the status of your order. Please see our FAQ section for international orders and other shipping policies.

Items

33746 Sales
 

All Items

Jill Foreman

Contact shop owner

Jill Foreman

Reviews

Average item review
5 out of 5 stars
(5330)
See reviews that mention:
quality 427 shipping 398 customer service 200

About JillMakes

Sales 33,746
On Etsy since 2013

Jill Makes

Jill Makes is a handcrafted jewelry and accessory company run by designer, Jill Foreman. Her focus on designing pieces with a modern, artful aesthetic has inspired a unique, colorful line. Our tight-knit team of makers works out of our jewelry studio in Lafayette, Louisiana. We ship our handmade pieces worldwide, and partner with wholesalers all over the country. We love connecting with our customers, and it's an honor to create personalized keepsakes for some of life's biggest moments.

Read more about Jill here!
https://blog.etsy.com/en/featured-shop-jill-makes/

Shop members

  • Jill Foreman

    Owner

    Jill is the creative mind behind Jill Makes. She loves designing jewelry, listening to Sam Smith, and eating sunflower seeds! She's full of funny stories and gives the best gifts. Jill's favorite part of the day is when her kids get home from school!

  • Micah Foreman

    Clay Master

    Micah is brilliant and funny and is a wordsmith. He's attention to detail is like none other. When he is not working with polymer clay he is playing video games with his boys or practicing his spanish.

  • Rachel Moore

    Maker Of Pretty Things

    Rachel is the queen of beads. She uses the word fickle incorrectly (on purpose) and keeps us grounded with her compassion and gentle nature. While she may seem quiet to some, those close to her know that she makes each word count!

  • Katy Guidry

    Maker Of Pretty Things

    We like to think of Katy as our Jane-Of-All-Trades. She's our top painter, our main model, and our number one fashion icon. Katy loves any lemon flavored dessert!

  • Katie Broussard

    Maker Of Pretty Things

    Katie B is the closest thing to a Disney princess you'll meet in real life. She's sweet and fun, and you can always count on her to keep the conversation going. She'll also shock you during Star Wars Trivia!

  • Lindsey Delacerda

    Operations Manager

    With a label and spreadsheet for everything, Lindsey helps things run efficiently and makes customers (and us :) happy. She is a natural born leader, a lover of good design, and a true crime buff.

  • Josie Foreman

    Shop Pup

    Josie loves Minnie Mouse, begging for treats, and barking at the delivery people. You can usually find her curled up on Katie B's chair or in Jill's lap!

Shop policies

More information

Last updated on Aug 6, 2020
Frequently asked questions
How long until my order is shipped?

Because items are handmade and often personalized, processing time varies by item. See an individual item's listing for its processing time.

What is the transit time for an order once it is shipped?

DOMESTIC
USPS - First Class Mail: 2-5 business days
USPS - Priority Mail: 2-3 business days

INTERNATIONAL
USPS - First Class International: 1-6 weeks
USPS - Priority Mail International: 6-10 business days

First Class Intl. comes with a tracking number. Once the package leaves the country, tracking will show the order standing still at a major US Port, but that does not mean it is stuck! In this case, it’s moving overseas and not updating the US system until delivery. Keep in mind that USPS First Class International shipping will only update where the package is within the US - once it ships overseas, we are not able to provide any additional insight on the order's whereabouts other than what the tracking shows. (We see what you see!)

My order is being sent as a gift; will a receipt be sent with my order?

We do not send a physical receipt with any order. An electronic receipt will be emailed to you upon purchase.

Gift wrapping and packaging

Our packaging is important to us, and all orders are packaged with Jill Makes branding and style.

However, upgraded gift wrapping is available for purchase for those who want their order spruced up with a handpainted wooden tag with uplifting quote options.

Care instructions

We apply a protective quote on raw brass components; however, it will antique over time. Brass can be cleaned with soap and water or brass cleaner.

Items should not be worn while swimming, showering, slip 'n sliding, skiing, horse racing... etc.

Custom and personalized orders

Many items are customizable. Please leave clear instructions in the notes section of your order. Orders with incomplete information may be cancelled.

Feel free to message any questions about customizing your order.

Lost / Stolen Packages

PLEASE NOTE: We are not liable for lost or stolen packages-domestic or international. When selecting your shipping method at checkout, consider purchasing a shipping option that includes insurance (like Priority Express).

If your package has not arrived, please reach out to your local post office / shipping facility with your tracking number. They will be able to provide additional insight that we are not able to see on our end. (Again, we see what you see!) If you selected an insured shipping method at checkout, your next step is to open a case with your local post office to be reimbursed for any lost / stolen packages.

Shipped to the Incorrect Address

Please note that Jill Makes will not be held responsible for an incorrect address provided by the customer at checkout. We are able to accommodate corrections if they are caught by the customer before the order ships.

If your item is shipped to the wrong address, we find that these packages are often returned to sender. If this is the case with your order, we will contact you once the item gets returned to us. You will then be held responsible for the cost of shipping the item to the correct address. (Typically $3-5 for domestic shipments, and prices vary for international shipping.)

I've sent a message and I haven't heard back. What do I do?

We answer messages in the order that they were received, so please be patient with us! When another message is sent regarding the same order, it moves your inquiry to the back of the line, as the system believes your inquiry is new.

We are experiencing a higher volume of messages than usual due to the delays from COVID-19, and we're doing our best to get back to everyone in a timely manner.

Our customer service team is in Monday-Friday. If you've reached out to us on the weekend, we'll do our best to get back to you during the next 1-2 business days.

If I no longer want to wait on my international order to arrive, can I get a refund?

We completely understand that you'd like your order as soon as possible. We strongly recommend purchasing either USPS Priority Mail International (6-10 business days) or USPS Priority Mail Express International (the fastest international shipping option available). Both of these shipping methods are insured by USPS. Again, USPS First Class International is more unpredictable, and typically takes 1-6 weeks to arrive.

While we never want to disappoint our customers, we are not able to issue a refund once your order ships from our studio. If the order is returned to sender, we will refund your order minus the cost of shipping.