JoliDelices' Shop Policies
Welcome! Read on for the boring stuff that I have to tell you :)
Most excellent! You can now also make a payment on Etsy directly using your credit/debit card. The PayPal option is still available as well!
Payment is due upon placement of the order.
Shipping costs are displayed on each listing, I ship both domestic and international. Domestic packages are sent via USPS with delivery confirmation.
After your order goes through, I'll ship within 3 days (but usually sooner). I generally mail packages priority mail. Domestically, packages usually arrive within 1-3 business days after they are sent. If you have any questions regarding shipping rates and timelines feel free to send me a Convo here:
When your package arrives, I'm sure you'll be delighted to see that your purchase has traveled safely from my home in Kingwood, Texas, to you, wherever you might be.
Because of the delicate nature of the items in my shop, I take time to wrap your packages with care as if it is a gift to you! Every item will be carefully wrapped and strategically placed into a box that's secure with additional packaging materials.
Insurance and tracking is included in the price of all domestic orders (unfortunately this option is not available for international orders). After your order has been sent, I will message you the tracking information, so you can keep track of your order.
Please feel free to contact me by messaging me on Etsy, emailing natalie.barsalou [!at] gmail.com or calling me directly at 405-313-1153.
Refunds and Exchanges
Please take note of the item descriptions. I make sure to note or photograph any flaws like crazing, hairline fractures or chips. For this reason, I do not allow refunds or exchanges. All sales are final unless I ship the wrong item, or if the item is grossly misrepresented.
Additional Policies and FAQs
Please keep in mind that everything in my shop is vintage, which means it was pre-loved! Of course, this makes these items unique and special, but it also means that you should not except items to like new. Please read descriptions carefully - it will note any blemishes.
Joli Délices is a spin off from my original shop, Sophie Vintage.
Joli Délices (translated from French: Pretty Delights) focuses on antique/vintage bone china, porcelain and other ceramic home decor items.
Sophie Vintage has a broader vintage focus. Please reference Sophie Vintage for additional feedback or to shop for other items: http://www.etsy.com/shop/sophievintage
Last Updated November 14, 2012