JolieMarche's Shop Announcement

+++FOLLOW US ON INSTAGRAM @joliemarche for early coupon codes!

All pillow covers are handmade in my Franklin, Tennessee studio. Please allow 12-14 BUSINESS DAYS for us to complete your order. Often orders go out sooner, but those are the general guidelines... Please let me know PRIOR to ordering if you need something by a specific date. Please do not expect us to make your deadline unless we have agreed to it before your purchase. We do not send order confirmations of your purchase, those come directly from Etsy. If you need to contact us, please feel free to send us a convo and we can give you an update on your order. Please don't be alarmed if you haven't heard from us, we are busy working to get your order out as soon as possible.

All pillows are backed with natural colored burlap. We are happy to offer a cotton back option instead of burlap if you prefer. If you choose a cotton option, we use a neutral linen colored cotton and in some cases it will not match the front of the pillow cover. Please let us know in the notes to seller section at checkout if you would prefer a cotton back to your pillow cover.

Your pillow cover will come 1.5" - 2" smaller than the size you order, so do not be alarmed. This will ensure that your pillow cover will be filled sufficiently in the corners. If you order an 18" cover, you will need an 18" insert. Same will be true for 20" and 22". Please keep in mind that down inserts are often overstuffed and larger than polyfil inserts, so please order accordingly. Let us know if you have questions.

******Care Instructions: We recommend spot cleaning, but you may hand wash in warm water and reshape and lay flat to dry. DO NOT place in the washer or dryer.

+++++All personalization information needs to be submitted with your order via the "NOTES TO SELLER" section during checkout. If the item you order only has a year date, we will only print the year date. (2014, not 6/16/14) If you item has an Est. date, then we will print the Est. portion unless you contact us first for approval. If you request a format different from what is shown, please ask us first as not all covers will accommodate changes in format. We will not be able to reprint, so please make sure you are correct and clear in your instructions and contact us first for verification before placing your order.

+++++Please take the time to read our shop policies regarding shipping and returns. We work very hard to make handmade products that you will love, please respect these policies and purchase carefully. Our policies are clearly stated, please do not ask us to make exceptions. We want to keep it fair for everyone!

+++++International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms.

This shop accepts Etsy Gift Cards.