JonaraBluMauiJewelry's Shop Policies
Aloha! Thank you so much for your interest in my island inspired jewelry. If you have any questions or would like to inquire about having a piece custom made just convo me through etsy or feel free to email me at jonarablumaui [!at] hawaii.rr.com
I accept PayPal, Credit Cards, Debit Cards and Etsy Gift Cards
I ship first class but if you prefer to have something shipped priority mail just let me know and I can adjust the price on the listing for you.
Everything comes in a jewelry box and then in a bubble envelope.
I strongly suggest shipping insurance, however Etsy does not provide a place to automatically charge for it. Please convo me if you would like to add insurance and wait until you hear from me to pay. I will readjust your total and send you a new Paypal link to pay from.
We are not responsible for packages lost by the post office. We are not responsible for packages stolen from your mailbox so please ensure that your package will be delivered to a secure location.
All items are shipped out within 2 business days. We are located in Hawaii, so while first class mail usually takes 3 days, it can take up to 10.
**international customers. Please inquire if your location is not listed in the shipping information tab.
Refunds and Exchanges
If you are not pleased with your purchase simply contact me within 3 days so we can make arrangements for a return. Buyer pays for return shipping unless agreed upon otherwise. The item must be returned via the original carrier, in its original packaging, insured for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact. Once item is received I will issue a full refund via the same way payment was made within 3 days.
No returns on custom orders.
Additional Policies and FAQs
I also do corporate gift orders. My jewelry has made wonderful gifts for the employees of places like Relational L.L.C., Volvo Trucks and Toyota. Please convo or email me to inquire.
Last Updated July 31, 2014