JonnyChapps
Manvel, Texas |
Announcement If placing order through MIL Purchase Request (PR) process, and not able to order through etsy, please contact me for an invoice payment option.
Announcement
If placing order through MIL Purchase Request (PR) process, and not able to order through etsy, please contact me for an invoice payment option.
Items
Reviews
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Jonas on Oct 17, 2020
5 out of 5 starsAbsolutely the best gift ever, quality of work is 5 stars, Communication is 5 stars, definitely order from him . Great work!! I am so pleased with the quality of the work and the person receiving was so appreciative of the gift .
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Lisa on Oct 14, 2020
5 out of 5 starsI needed this in the thin red line , they were happy to accommodate. Excellent communication fast shipping beautiful product I was told . It was a gift and directly shipped to them with gift note .
About JonnyChapps
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Just another day in the shop
Who we are
I've always enjoyed working with my hands and creating things that were of use to other people. Growing up in the Mississippi country side there was always something to be repaired or built and I prided myself in doing it to the best of my abilities.
After joining the Coast Guard at an early age and becoming a part of the military community I quickly realized how important departing gifts, achievement awards and shadow boxes are - and how some people didn't receive anything due to the budget constraints of their duty stations.
I wanted to take my passion of building things and focus on providing those folks with products that they would cherish for a lifetime and at a price that would make them more available.
When you buy from us you're not buying from a large company, you're buying from an American Made, Veteran Owned Small Business that supports a family.
- Jon Chapin
Shop members
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Jon Chapin
Owner
I started JonnyChapps in 2016. What began as a hobby evolved into something I loved doing and that I could share with others. After spending 20 years in the U.S. Coast Guard I am now retired with my wife and daughter and woodworking full time.
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Jessica Chapin
Assistant, Shipper
Jess is the wife of Jon and some say the most important member of the Mercantile family. Without her unwavering support and motivation we couldn't have become the business we are today.
Production partners
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Print On-Demand Supplier
Charlotte, NC
Fulfillment, storage and shipping service for small online business.
Shop policies
Shipping
Digital downloads
Payment options
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
I would like an image engraved, what format do you need?
The image will need to be in a Vector format (i.e. SVG, AI, ect) or a high quality black and white outline.
I would like a product you don't have listed, can you build it?
Please contact me and lets see what we can do!
My product arrived damaged, what do I do?
Unfortunately this can happen from time to time. But don't worry! Take as many images of the damage as possible and then file a damage claim with the shipping company that delivered it. Contact me and I will work with you to either replace it or refund you for repairs that you can get done locally.
I recieved my item, but the color doesn't match exactly with the product image, what's the deal?
Due to the nature of working with natural hard woods, colors and grain patterns can differ slightly from one build to the next. Because of those inconsistencies in the wood, no one product will match perfectly with the next - but will always be close.
I noticed the prices on you smaller items went up, is there a reason?
Unfortunately Etsy feels the need to compete with Amazon, Wal-Mart, ect and has forgotten who they are. In this pursuit they are forcing us to offer free shipping on all orders over $35 or rank low in the search results.
Now everyone knows nothing ships "free" so someone has to foot that bill. As a small business, every dollar in and out greatly effects those of us who sell on here. We already mark prices low to compete with mass produced items from large companies and other countries, so there was little wiggle room to begin with.
For full transparency, part of that shipping cost is now built into the price of the product. I am truly sorry, please let me know if you have any questions or concerns.