JonnyChapps
Portland, Maine |
JonnyChapps is taking a short break
Reviews
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Susan on Mar 25, 2020
5 out of 5 starsI ordered this for my dad’s flag & medals. I asked for the engraving in the wood to be the Navy anchor and WWll hash marks, nothing was a problem. I received the box and found the post office had dropped it & damaged the top, Jonny was amazing. He knew I didn’t want to send it back & wait for it so he made a new top & shipped it. As you can see in the picture, it is absolutely beautiful! If you’re looking for something special to honor your loved one, this is worth every penny!
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Joseph on Feb 15, 2020
5 out of 5 starsThe workmanship is of the highest quality. The woodworking and etched glass are amazing. I highly recommend JonnyChapps if you’re looking for outstanding military memorabilia. I can’t sing his praises enough!
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Angela on Jan 21, 2020
5 out of 5 starsThis is exactly what I was looking for. Your work is so amazing! The paddle arrived today and I am blown away! I look forward to doing more business with you in the future.
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Dwayne on Dec 28, 2019
5 out of 5 starsGreat work and it arrived with plenty of time left! It took a huge load off my shoulders by outsourcing this project. I will definitely recommend this store to others!
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Melissa on Dec 26, 2019
5 out of 5 starsThis was a special order for my husband whose grandfather passed away this past year. He inherited his military cap and was looking for a good place to put it. It arrived and it was beautiful. The shop assisted with the name on the box and was very patient as I worked with my in-laws to decide just what to write. Answers to my questions were immediate and professional. My husband cried when he saw it and this nice piece of craftsmanship will look beautiful in our home for the next several decades. Thank you so much!
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Delores on Dec 23, 2019
5 out of 5 starsWe absolutely love the craftsmanship that Jonny did when he created my husband's shadow box. He communicated with me often to make sure I was happy with the detail of the work he did. Thank you Jonny! He absolutely loved it!!!
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nathan on Dec 17, 2019
5 out of 5 starsAbsolutely perfect! Very well made and great attention to detail
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Rachael on Dec 13, 2019
5 out of 5 starsJon did such an amazing job the first time, I came back and ordered a second time! And again wasn't disappointed! Jon delivered again on time. Amazing seller! Great Communication, don't hesitate to place your order. Quality craftsmanship, paddle looks amazing and the detail looks awesome! Thanks again! Will be placing another order next year!
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Rachael on Dec 13, 2019
5 out of 5 starsSTOP! NO NEED TO LOOK ANY FURTHER! THIS IS YOUR PADDLE GUY! Amazing Seller all the way! As someone who has worked in Customer Service for almost 20 years I am truly impressed with not only the craftsmanship but his Customer Service. Paddle looks amazing and he delivered by the date I needed. Every detail of the paddle was addressed and he communicated every step of the way! Thanks Jon!
About JonnyChapps
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Just another day in the shop
Who we are
We specialize in everything from hardwood flags and home decor to concealment furniture and military gifts. If you are looking for that perfect piece for your home or place of business or a special gift for someone in your life we’ve got you covered. Every product is handmade in our small wood shop at time of purchase, so you’re not buying something “off the shelf” you're buying something that was made just for you.
JonnyChapps Mercantile began in 2016 when we took our passion of woodworking and began sharing it with our family and friends. Today we are still making these one of a kind creations and sharing it with everyone - including you!
Shop members
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Jon Chapin
Owner
My name is Jonathan Chapin, and I have had an interest in fabricating and woodworking since I was a kid. I have been happily married to my wife Jess for over 15 years and we have one amazing daughter.
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Jessica Chapin
Assistant, Shipper
The long time wife, and best friend, of Jon Chapin. Shop assistant, shipper, motivator, supporter and all around bad a**!
Shop policies
Shipping
Digital downloads
Payment options
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
I would like an image engraved, what format do you need?
The image will need to be in a Vector format (i.e. SVG, AI, ect) or a high quality black and white outline.
I would like a product you don't have listed, can you build it?
Please contact me and lets see what we can do!
My product arrived damaged, what do I do?
Unfortunately this can happen from time to time. But don't worry! Take as many images of the damage as possible and then file a damage claim with the shipping company that delivered it. Contact me and I will work with you to either replace it or refund you for repairs that you can get done locally.
I recieved my item, but the color doesn't match exactly with the product image, what's the deal?
Due to the nature of working with natural hard woods, colors and grain patterns can differ slightly from one build to the next. Because of those inconsistencies in the wood, no one product will match perfectly with the next - but will always be close.
I noticed the prices on you smaller items went up, is there a reason?
Unfortunately Etsy feels the need to compete with Amazon, Wal-Mart, ect and has forgotten who they are. In this pursuit they are forcing us to offer free shipping on all orders over $35 or rank low in the search results.
Now everyone knows nothing ships "free" so someone has to foot that bill. As a small business, every dollar in and out greatly effects those of us who sell on here. We already mark prices low to compete with mass produced items from large companies and other countries, so there was little wiggle room to begin with.
For full transparency, part of that shipping cost is now built into the price of the product. I am truly sorry, please let me know if you have any questions or concerns.