JoopyGems

Beautiful Rose Cuts, Cabochons, Gemstones and Pearls

Hong Kong, Hong Kong · 17219 Sales

JoopyGems

Beautiful Rose Cuts, Cabochons, Gemstones and Pearls

Hong Kong, Hong Kong 17219 Sales On Etsy since 2010

5 out of 5 stars
(6601)

Announcement   Welcome to my shop! I sell beautiful gem quality gemstones at excellent prices. I am a British expat, based in Hong Kong and I source all of my stones from local stone-cutters and suppliers, choosing gem quality and colour grade. I individually select and inspect every gemstone in person in order to ensure uniform size, shape and quality.

I try to keep my prices competitive; however I prefer to stock high quality and more unusual gems - most custom cut for me - that give genuine delight, and these are not generally the cheapest stones out there!

I aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary.

I run periodic offers and deals which I announce on this page, my Facebook page and also on my blog.

My blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
I pack my stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

PLEASE READ MY SHIPPING POLICIES IN DETAIL!
Shipping is a flat rate $7.50 for a registered ship via Hong Kong Post. Delivery takes around 2-3 weeks depending on where you are in the world and the time of year (ie busy times may take longer). In some rare cases, usually due to delays at your country's customs, delivery may take up to 35 days.

I offer an express ship; Speedpost, via the Hong Kong post. Costs vary depending on your individual country, but is $27 to the US and takes around 3-5 working days. Again, timings may vary according to your individual country and may rarely take up to 10 days

If you have not received your order within these time limits, please contact me.

TRACKING
I supply tracking numbers on all orders. Countries' postal services vary in the extent to which registered post items can be tracked online. For Speedpost deliveries, most countries will allow tracking. Just go to the Hong Kong post's website, http://app3.hongkongpost.com/CGI/mt/enquiry.jsp and use the drop-down box to select the relevant country.

RETURNS AND EXCHANGE

I want you to be happy with your order, so I will exchange or refund any item you are not happy with for any reason within 40 days of receipt. I will pay return postage and refund this and your order when I have received the goods.

DAMAGED OR INCORRECT GOODS
Please email me within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email me within 30 days of receipt of your order, explaining what the problem is, so that I may maintain high standards of quality and service.

Announcement
Last updated on Aug 24, 2016

Welcome to my shop! I sell beautiful gem quality gemstones at excellent prices. I am a British expat, based in Hong Kong and I source all of my stones from local stone-cutters and suppliers, choosing gem quality and colour grade. I individually select and inspect every gemstone in person in order to ensure uniform size, shape and quality.

I try to keep my prices competitive; however I prefer to stock high quality and more unusual gems - most custom cut for me - that give genuine delight, and these are not generally the cheapest stones out there!

I aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary.

I run periodic offers and deals which I announce on this page, my Facebook page and also on my blog.

My blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
I pack my stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

PLEASE READ MY SHIPPING POLICIES IN DETAIL!
Shipping is a flat rate $7.50 for a registered ship via Hong Kong Post. Delivery takes around 2-3 weeks depending on where you are in the world and the time of year (ie busy times may take longer). In some rare cases, usually due to delays at your country's customs, delivery may take up to 35 days.

I offer an express ship; Speedpost, via the Hong Kong post. Costs vary depending on your individual country, but is $27 to the US and takes around 3-5 working days. Again, timings may vary according to your individual country and may rarely take up to 10 days

If you have not received your order within these time limits, please contact me.

TRACKING
I supply tracking numbers on all orders. Countries' postal services vary in the extent to which registered post items can be tracked online. For Speedpost deliveries, most countries will allow tracking. Just go to the Hong Kong post's website, http://app3.hongkongpost.com/CGI/mt/enquiry.jsp and use the drop-down box to select the relevant country.

RETURNS AND EXCHANGE

I want you to be happy with your order, so I will exchange or refund any item you are not happy with for any reason within 40 days of receipt. I will pay return postage and refund this and your order when I have received the goods.

DAMAGED OR INCORRECT GOODS
Please email me within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email me within 30 days of receipt of your order, explaining what the problem is, so that I may maintain high standards of quality and service.

Julia Aufenast

Contact shop owner

Julia Aufenast

Rose Quartz Rose Cut Cabochon 5mm Round - 1 cab
US$2.65
Citrine Cabochon 3mm Round - 1 cab, CCITSR3
US$1.30
Ruby Cabochon 3mm Round - 1 cab, CRUBSR3
US$3.10
View all 449 items

Reviews

Average item review
5 out of 5 stars
(6601)
ElfinWorks

ElfinWorks on Aug 23, 2016

5 out of 5 stars

Really nice little tourmaline! Just what I needed! Thank you!

Melonie Moon

Melonie Moon on Aug 22, 2016

5 out of 5 stars

Beautiful thank you for the quick ship!

Melonie Moon

Melonie Moon on Aug 22, 2016

5 out of 5 stars

Beautiful thank you for the quick ship!

View all 6601 reviews

About

Dream. Create. Inspire.

Welcome to Joopy Gems! My name is Julia Aufenast and I’m on a mission to make the world a more beautiful place, one shiny, sparkly stone at a time! When I came to Hong Kong in 2009, I was a psychologist who made jewellery on the side. I soon discovered that Hong Kong is a cornucopia for gems and pearls of all kinds and before you could say ‘custom cut gems’ I found myself awash with more stones that I could ever use. I started selling my spares and Joopy Gems was born. I began to experiment with different stones and more cuts, specializing in rose cuts and cabochons, because these were the stones I had used and had struggled to find. In particular, I had found problems with quality, as traditionally cabochons are cut from less good material. I made it my mission to plug this gap in the market, to offer an extensive range of gemstones, sizes and cuts, and to offer them in high quality material. Most of my stones are cut to my specifications and I am always adding to my range. I also have a good range of mixed cut (traditional) gemstones as well as pearls. As my inventory has grown, so has my knowledge and I am a GIA Graduate Coloured Stones, working my way towards full Graduate Gemologist status.

I ship to most places in the world and offer secure online shopping with registered shipping and a no-quibble return policy as I know it’s a bit nerve-racking buying gemstones online. I love to hear from my customers; if they are happy or if they are (rarely!) not, and most of all I love to see what people make with the stones they buy from me!

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Shop policies