JoopyGemsUSA

Beautiful Rose Cuts, Cabochons, Gemstones and Pearls

Portland, Oregon · 18339 Sales

JoopyGemsUSA

Beautiful Rose Cuts, Cabochons, Gemstones and Pearls

Portland, Oregon 18339 Sales On Etsy since 2010

5 out of 5 stars
(6846)

Announcement   Welcome to Joopy Gems USA! We sell beautiful gem quality gemstones at excellent prices. For those of you who know us, we have in the past shipped out of Hong Kong. We now have a new US based office so we distribute from and within the US. We still source the same, high quality stones, stocking the same tailor-made cuts and specialising in rose cuts and cabochons.

We aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary and so the actual colors may look slightly different from those on your computer screen.

We run periodic offers and deals which we announce on this page, my Facebook page and also on my blog.

Our blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
We pack our stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

SHIPPING

Domestic Shipping:
A flat rate $7.00 for US Priority Mail. Delivery takes around 5 business days from the time we receive your order.

International Shipping:
First class package international service. Delivery takes 2-3 weeks depending on where you are in the world and the time of year (ie busy times may take longer). In some rare cases, usually due to delays at your country's customs, delivery may take up to 35 days.

Please contact us if you would like express or courier shipping

RETURNS AND EXCHANGE

We want you to be happy with your order, so we will exchange or refund any item you are not happy with for any reason within 40 days of receipt. We will refund this and your order when we have received the goods.

DAMAGED OR INCORRECT GOODS
Please email us within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email us within 30 days of receipt of your order, explaining what the problem is, so that we may maintain high standards of quality and service.

Announcement

Last updated on Jan 23, 2017

Welcome to Joopy Gems USA! We sell beautiful gem quality gemstones at excellent prices. For those of you who know us, we have in the past shipped out of Hong Kong. We now have a new US based office so we distribute from and within the US. We still source the same, high quality stones, stocking the same tailor-made cuts and specialising in rose cuts and cabochons.

We aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary and so the actual colors may look slightly different from those on your computer screen.

We run periodic offers and deals which we announce on this page, my Facebook page and also on my blog.

Our blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
We pack our stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

SHIPPING

Domestic Shipping:
A flat rate $7.00 for US Priority Mail. Delivery takes around 5 business days from the time we receive your order.

International Shipping:
First class package international service. Delivery takes 2-3 weeks depending on where you are in the world and the time of year (ie busy times may take longer). In some rare cases, usually due to delays at your country's customs, delivery may take up to 35 days.

Please contact us if you would like express or courier shipping

RETURNS AND EXCHANGE

We want you to be happy with your order, so we will exchange or refund any item you are not happy with for any reason within 40 days of receipt. We will refund this and your order when we have received the goods.

DAMAGED OR INCORRECT GOODS
Please email us within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email us within 30 days of receipt of your order, explaining what the problem is, so that we may maintain high standards of quality and service.

Julia Aufenast

Contact shop owner

Julia Aufenast

Ruby Cabochon 3mm Round - 1 cab, CRBYOR3
$3.40
Ruby Cabochon 8mm Round - 1 cab, CRBYOR8
$18.50
Turquoise Cabochon 4mm Round - 1 cab, CTURQR4
$2.75
Labradorite Cabochon 3mm Round - 1 cab, CLABR3
$2.25
View all 366 items

Reviews

About

Dream. Create. Inspire.

Welcome to Joopy Gems! My name is Julia Aufenast and I’m on a mission to make the world a more beautiful place, one shiny, sparkly stone at a time! When I came to Hong Kong in 2009, I was a psychologist who made jewellery on the side. I soon discovered that Hong Kong is a cornucopia for gems and pearls of all kinds and before you could say ‘custom cut gems’ I found myself awash with more stones that I could ever use. I started selling my spares and Joopy Gems was born. I began to experiment with different stones and more cuts, specializing in rose cuts and cabochons, because these were the stones I had used and had struggled to find. In particular, I had found problems with quality, as traditionally cabochons are cut from less good material. I made it my mission to plug this gap in the market, to offer an extensive range of gemstones, sizes and cuts, and to offer them in high quality material. Most of my stones are cut to my specifications and I am always adding to my range. I also have a good range of mixed cut (traditional) gemstones as well as pearls. As my inventory has grown, so has my knowledge and I am a GIA Graduate Coloured Stones, working my way towards full Graduate Gemologist status.

I ship to most places in the world and offer secure online shopping with registered shipping and a no-quibble return policy as I know it’s a bit nerve-racking buying gemstones online. I love to hear from my customers; if they are happy or if they are (rarely!) not, and most of all I love to see what people make with the stones they buy from me!

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Shop members

  • Julia Aufenast

    Owner

    I am the owner and director of Joopy Gems and Joopy Gems USA inc. We've been in business for nearly seven years supplying high quality gemstones around the world, and have recently moved our Etsy shop to the USA.

  • Antonia Viuhkola

    Operations Director, Customer Service

    Hi! I am the US based manager of Joopy Gems USA. I have recently returned to Oregon from Hong Kong where I have spent the past year planning and training alongside Julia to set up a US based office.

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