Jo's Cottage Creations
JosCottageCreations' Shop Policies
I value you very much as a customer, and your satisfaction with any purchase made in my shop is extremely important to me.
Payment via PayPal or money order must be made within 3 days of purchase.
Packages will be shipped within 3 days of receiving cleared payment. Packages will be shipped USPS priority mail or flat-rate and will include delivery confirmation.
Larger furniture pieces will be shipped UPS or by freight carrier. You will be notified of the shipping method and when to expect receipt of your item.
Refunds and Exchanges
If you should be unhappy with your purchase, I will gladly refund your purchase price upon receipt of returned item. Item should be returned in original packaging and should be received in original condition. If item is damaged in shipping, please contact me and we will work it out to your satisfaction.
Additional Policies and FAQs
Lay-away is available for 90 days on items over $150, with 1/4 down initially, 1/4 paid at 30 days, 1/4 paid at 60 days, and the balance paid at 90 days. Lay-away payments are not refundable and will be forfeited on default of lay-away.
Last Updated March 29, 2012