Joulberry

Joulberry

London, United Kingdom · 264 Sales

Joulberry

Joulberry

London, United Kingdom 264 Sales On Etsy since 2011

5 out of 5 stars
(32)
Shop owner

Joulberry

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Announcement   Designed to be striking, symbolic and individual, Joulberry creates unique pieces of jewellery in silver, gold, platinum, leather and copper.

Each piece is handcrafted in our UK workshop and is made with the finest materials and perfected to the Joulberry standards of which we are proud of.

And so that nothing ever gets boring... we continue on our voyage of creating new designs inspired by (your) life-stories, dreams, history, future, nature and nurture....

We like to think of our jewellery as not just our creation, but yours.

Love Joulberry
x

Announcement
Last updated on Apr 18, 2016

Designed to be striking, symbolic and individual, Joulberry creates unique pieces of jewellery in silver, gold, platinum, leather and copper.

Each piece is handcrafted in our UK workshop and is made with the finest materials and perfected to the Joulberry standards of which we are proud of.

And so that nothing ever gets boring... we continue on our voyage of creating new designs inspired by (your) life-stories, dreams, history, future, nature and nurture....

We like to think of our jewellery as not just our creation, but yours.

Love Joulberry
x

Joulberry

Contact shop owner

Joulberry

About

Celebrating life's special moments through handcrafted bespoke jewellery

Joulberry – your jewellery, your story.

Joulberry was established in 2010 by us, because of a shared passion for creating beautiful jewellery to become a keepsake to treasure forever. We felt that whilst there were lots of jewellery companies making beautiful things none of it felt truly personalised or individual.

Our ethos has remained the same since then - it’s your jewellery and your story to tell. Our designers are here to interpret your precious memory and personalise that jewellery to make it truly one of a kind. A name, a date, a secret phrase, a footprint or fingerprint of the person you love…

Lovingly handcrafted in our London studio by a talented team of designers and craftsmen we’re proud to say our distinctive designs are gaining a loyal following both in the UK and internationally.

Using only the finest materials all our designs can be made in copper, silver, gold or platinum to ensure the highest standard of quality and an abundance of choice, synonymous with Joulberry.

Always welcoming the opportunity to talk more to our customers we now offer a bespoke design service allowing customers to consult with our expert designers for that truly personal touch.

Celebrating an occasion or simply to tell that special someone that you love them we believe Joulberry’s emotive designs make the perfect gift; thoughtful, heartwarming, meaningful.

We hope to work with you very soon

Love Sandra & Therese
xx

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Shop members
  • Sandra Dunn

    Owner, Managing Director

    An ex-solicitor and busy mum of 3 I am inspired every day by the beautiful stories we hear from our customers. That's why I love Joulberry. Come and take a look at our collection and let us bring a special memory to life for you to treasure forever.

  • Therese Kober

    Owner, Maker, Designer, Creative Director

    Step into the magical world of Joulberry, where we bring your stories to life. I started making jewellery to send to my family in Germany to remind them of special milestones especially when my 3 kids were born. We'd love to hear your story...

Shop policies

Last updated on February 8, 2016
Joulberry: Your jewellery, your story.

Doing something that you are absolutely passionate about, every day, is a dream for most people. We, Therese and Sandra are the lucky ones! We put people's stories into a tangible piece of jewellery, which we hand craft to perfection. Joulberry was born after many years (and sleepless nights!) perfecting our designs and crafting skills.

Steering away from mass produced, meaningless jewellery, we hope that our genuine passion for each truly unique piece shines through in our photography and our finished product. Joulberry offers beautiful, bespoke and unique Jewellery. Each piece is made individually and with the greatest care, capturing your chosen wording in fine or sterling silver.

An unforgettable and wonderful gift - these one of a kind pieces are a unique and personal way to capture a special moment in time or part of a special relationship and preserve it for a lifetime.

We like to think of our jewellery as not just our creation, but yours.

Accepted payment methods

  • Accepts Etsy gift cards
  • Other Method
Payment
All prices are inclusive of V.A.T.
Full payment must be received by us at the time of placing the order and no orders will be commissioned or kits processed, until payment in full is received.
Payment may be made by Paypal or by a direct transfer to our account
You will be responsible for all charges relating to payments in a currency other than pounds sterling or any other Bank charges relating to the payment to us.
Shipping
Shipping
All of our jewellery is designed by Joulberry, handcrafted and made to your order.

General
Delivery will be made to your billing address or such other address specified by you at the time of ordering.

We will provide you with confirmation that your jewellery and kit, as appropriate, have been sent and a tracking code, so you can check the progress of your order.

For security reasons, all parcels must be signed for on receipt, so please state a delivery address, where you or someone else will be present at the time of delivery.

Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

Risk of loss and damage of the goods passes to you on the date on which the goods are posted.

Any shipping timescales are an estimate only and do not constitute binding obligations on us. Shipping time is subject to product availability and clearance of payment.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

Standard Orders
Jewellery is shipped using a courier service within 12 working days of your order (and in the case of our Fingerprints and Impressions Collections, within 12 working days of receiving all personalisation details and artwork / moulds).

Fast Track
Jewellery is shipped using an express courier service within 7 working days of your order and in the case of our Fingerprints and Impressions Collections, within 4 working days of receiving all personalisation details and artwork / moulds).

Express
Jewellery is shipped using an express courier service within 4 working days of your order and in the case of our Fingerprints and Impressions Collections, within 4 working days of receiving all personalisation details and artwork / moulds).

Kits
For jewellery from our fingerprints and Impressions collections, we will send our impressions kit with simple and easy to follow instructions within 24 working hours of receiving your order.
Refunds and Exchanges
All jewellery pieces created by Joulberry Limited are commissioned artwork. They are personal in nature and cannot be returned for credit, refund, indemnity, exchange or reclamation. Unlike manufactured items, no two pieces are alike. We cannot take responsibility for customers’ spelling mistakes on personalised orders, or for not following instructions correctly when taking the fingerprints/hand & footprints. If further kits need to be sent to a customer who has not followed the instructions, the costs incurred will be borne by the customer.

If under any circumstance, an error has occurred in spelling on our part please contact us within 7 days of delivery and return the goods to us within 28 days of delivery.

Customers may cancel an order within 24 hours after placing the order. All pieces are commissioned artwork and very personal in nature, customers cannot cancel an order more than 24 hours after the order has been placed. We will retain your payment in full if cancellation is made more than 24 hours after the order has been placed. Your statutory rights will not be affected by this paragraph.
Additional policies and FAQs
Website
The content of the Joulberry pages of this website is for your general information and use only. We strive to ensure timely and accurate product information and pricing. We reserve the right to correct, update, and modify any and all information at our discretion. Prices are subject to change without notice.
All designs by Therese Kober or Joulberry Limited are copyrighted. You may not (without our express written authorisation) use our name, logos or trade marks or any other written material on any website of yours or that of any other person in the U.K and any other country.
All of the designs displayed on www.etsy.com and www.joulberry.com are the company's intellectual property .You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us.

Disclaimers
Each item of jewellery that you order is bespoke commissioned artwork, custom crafted, and very personal in nature. Each piece is cast and finished by hand. Surface and size variations are to be expected and add to the natural beauty and individuality of these unique keepsakes.The correct spelling of words to be used for hand stamping are the responsibility of the customer. Any mistakes made by the customer and supplied to us, cannot be rectified once we have started working on your jewellery. It is the responsibility of the customer to check your order confirmation to ensure that all details are correct. We will not be held liable for any personal injury caused by any of our products.

Complains
We will use our reasonable endeavours to respond to any point of dissatisfaction provided you contact us within 21 days of purchase.

Governing Law
This Agreement shall be governed by and construed in accordance with the law of England and subject to the exclusive jurisdiction of the High Court in London. It shall not be governed by the United Convention on Contracts for the International Sale of Goods (“CISG”), the application of which is expressly excluded.

Joulberry Ltd.

Registered Office: c/o Waltons & Morse LLP, 77 Gracechurch Street, London EC3V 0DL

Company no. 7314277 (England and Wales)

E-mail: unique [!at] joulberry.com