JoyLandCrochet

Custom crocheted plush toys, dolls, basket, geckos hide

| Vinnytsia, Ukraine
1,819 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies.

Announcement    Please contact me if you need to make a toy from a photo, drawing, cartoon character and other ideas.
Only till the end of September- when you buy 2 or more products - 15% discount

Announcement

Last updated on Apr 8, 2019

Please contact me if you need to make a toy from a photo, drawing, cartoon character and other ideas.
Only till the end of September- when you buy 2 or more products - 15% discount

Items

1819 Sales
 
Svitlana

Contact shop owner

Svitlana

Reviews

Average item review
5 out of 5 stars
(580)
See reviews that mention:
Quality 139 Shipping 63 Customer service 89

Updates

"Dear pet lovers! Now you can buy a apple \"bigger\" apple for your kids lizard\nHappy to do custom orders and designs! Email me!!!"

About JoyLandCrochet

Sales 1,819
On Etsy since 2019

About us

Hi! Our names are Yurii and Svitlana and we are a family from Ukraine. Knitting with a hook appeared in our lives when I got pregnant. I wanted to crochet a lot of good and cozy things for the family. So many toys were born and they live all over the world.
I crochet only from quality threads of famous world manufacturers. I crochet, and my husband helps me organize and send parcels. And our children - inspiration for me )
Crocheting is like meditation for me. Love and harmony in every loop. I share them with you!
In our shop you will find a lot of nice things, ideas for gifts that will bring only joy.
Recently 2 my talented friends Tatyana and Julya joined our team. Together we create this beauty for you.
I will also be glad to any personalized order, I like to bring to life interesting and original ideas. Do not hesitate to write to me about it !
Let's make this world a kinder place together!

Shop members

  • Yurii Yakobets

    Owner

  • Svitlana

    Designer, Customer Service, Maker

  • Julya

    Maker

  • Tatyana

    Maker

Shop policies

More information

Last updated on May 28, 2020
Индивидуальные и индивидуальные заказы

I take custom orders. If you're anything like it, but you want a different color, size, peronalized or something else, let me know and we can discuss all the details.
Custom order are executed at the 100% prepayment. Payment on custom order can not be returned.

Инструкция по уходу

Recommended: handwash in cool water with children’s soap. Do not leave toy in water for a long time. Rinse thoroughly and squeeze dry. Redistribute stuffing if necessary. Air dry flat.

Подарочная упаковка и упаковка

I pack all my orders in brown kraft paper and tie a colored thread with a bow. I add a thank-you card. You can also ask for individual packaging in a message.

Return, exchange and cancellation order

I cann't accept return custom or personalized orders because of the nature of these item (intimate items for health/hygiene reasons), unless they arrive damaged or defective.
You must shipping back items to me within 14 days from delivery.
If you don't want to wait till packages come back to me, you can send me the scan or photo of shipping receipt of the package. Then I'll do your return / exchange for immediate.
You are responsible for return shipping costs. If the item is not returned in its original condition, the you is responsible for any loss in value.
I can accept the cancellation of your order before sending the details. I do refund less government fees and 10% commission.

Long Delivery / COVID-19

With effect from Monday, 16 March 2020, the Government of Ukraine has taken measures to reduce the spread of the novel coronavirus (COVID-19). As these measures include the self-quarantine of staff, cancellation of all passenger flights. Ukrposhta continues to accept shipments for outbound delivery and is forced to accept freight transportation to USA and Europeans Countries, but such a sharp change of operation models can affect the stable delivery of mails, so delays are to be expected in the delivery of all outbound mail. Severe delays are also to be expected for outbound mail to all destinations, as a result of flight suspensions. Ukrposhta wishes to thank all clients for their understanding and waiting for update of tracing.

Didn't get the package

If you don't receive the parcel within 5 weeks from the date of shipment:
1. Ask family or neighbors, maybe they have received parcel instead of you.
2. Ask your local post office. Perhaps, the parcel arrived.
3. Let me know, if you didn't receive your parcel within 45 days from the date of shipment. I will fill in the claim about the lost in my local post office.
4. If the parcel is lost, and this confirms a written response to the postal of Ukraine, I do 100% refund or re-sending the item.
5. Perhaps you have not taken away the package and package has been shipped back to me. I can ship the item again, you are responsible for shipping costs. Or I can do refund less shipping coast, government fees and 12% commission.

Conditions of return free shipping orders

If you want to return your order with free shipping, you are responsible for the return shipping cost from you to me. If the goods are not returned in their original condition, the buyer is responsible for any loss of value.

COVID-19 Safety on Etsy

https://help.etsy.com/hc/en-us/articles/360044460414?ref=search&segment=shopping