Anonymous on Oct 8, 2011
Wonderful service- delightful product-extremely pleased!
Anonymous on Oct 7, 2011
amazing painting, very well packaged... thank you!
I strive to offer fast and secure shipping to each customer. I have taken great care and done research on the safest way to package ceramic items and valuable paintings.
My love for the natural world and my detection to being a good steward of our resources have led me to use recycled materials as much as possible in my packaging. I want to do my part in preserving our world and at the same time sending my items with confidence knowing they are securely wrapped.
Accepted payment methods
I pack ceramic items in bubble warp inside a inner gift wrapped box, surrounded by heavy duty packing peanuts inside a heavy duty box. I wrap paintings with simple gift wrap and layer of bubble wrap before shipping them in a heavy duty flat box. I also include a invoice slip and business card. If you are purchasing an item as a gift, please tell my at checkout and I will leave out the invoice and include a personalized card. Please include 3-5 lines of text that you would like to appear inside the card.
My items will be sent within 2 days of purchase. All my items are ready to ship and are in stock in my studio.
Because of the weight of ceramic items I choose to use a slower shipping time to save you the high cost of fast shipping. I will send you a confirmation once the item is shipped with a estimated arrival date provided by my shipping provider If you need an item expedited, please contact me and we will find the best shipping available. You will be responsible for any additional shipping charges.
If a package fails to reach you within the estimated time I provide, please contact me. I keep the tracking numbers on file and you are welcome to contact me for all relevant shipping information.
Refunds and Exchanges
-Only the cost of the item will be refunded, shipping charges will not be included in the refund.
Additional policies and FAQs
Thanks for choosing Joy Takes Root Studio!