Joy Bradway

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Joy Bradway

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Shop policies

Last updated on October 24, 2013

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All non-custom items are eligible for return within TEN days of receipt. They must be in unused and unwashed condition. A refund of the purchase price (less shipping) will be made upon my receipt and inspection of the returned item.

I offer a 30 day warranty against normal and reasonable use defects. Normal wear & tear includes (but is not limited to): thinning of the fabric, fading of colors, staining, pilling, etc.

If you have a concern regarding the construction of your item, please contact me through Etsy, Facebook or email. We can work together to come to an agreeable resolution.

Custom orders are not eligible for return but do include the warranty.
Shipping
I use US First Class mail to ship my items. If you would prefer another shipping method, please contact me with the details BEFORE paying. I will then invoice you for the additional shipping charges and these must be paid before your item is shipped.

All packages will be shipped to your verified account address, please ensure your desired address is showing when sending payment.

Your creation will ship within 1 day of payment clearing.

Shipping prices DO NOT include tracking or insurance. If you would like either - please contact me for a quote.

I do NOT retain liability for any orders once they are in the hands of the postal systems - please inquire about insurance if you are concerned about delivery.