CreateYourTopper

Wedding Cake Toppers & Sculptures

886 Sales

CreateYourTopper

Wedding Cake Toppers & Sculptures

886 Sales On Etsy since 2007

3.5 out of 5 stars
(146)
Shop owner

Jessica

Contact

Announcement   Welcome to my shop. I make one of a kind wedding cake toppers. If you don't see what you're looking for, please ask. I do take custom orders.

You can completely personalize your sets.

My specialty is zombie hunters & zombies.

I'm always available to take custom orders, so please let me know if you're looking for something special.

Announcement

Welcome to my shop. I make one of a kind wedding cake toppers. If you don't see what you're looking for, please ask. I do take custom orders.

You can completely personalize your sets.

My specialty is zombie hunters & zombies.

I'm always available to take custom orders, so please let me know if you're looking for something special.

Jessica

Contact shop owner

Jessica

10 Zombie Body Pieces - Cake Toppers
US$5.00
Anime Figure - RESERVED for rstein63
US$60.00
View all 108 items

Reviews

Average item review
3.5 out of 5 stars
(146)
jsaleh1990

jsaleh1990 on Aug 26, 2016

1 out of 5 stars

I asked for this to be sent to me during the first few days of August, everytime I asked why it didn't ship I got a different execuse of some life situation OR that it was "still drying". I was promised pictures everyday and NEVER got them. Finally 5 days before my wedding the item shipped with two broken arms, paint all over my dress, the accessories weren't even attached and I was told just to "super glue it". I didn't pay money to sit there fixing a cake topper that i paid money for, I paid for a product that came in pieces and i obviously cannot use, i didn't get my money back and if she had shipped on time like i asked in the first few days of the month THEN i could have shipped it back to be fixed. Glad i'm asked to super glue a cake topper the day before my wedding because the seller was not responsible enough

Jessica

Jessica responded on Aug 26, 2016

I have no control over the Post Office damaging items once they're shipped. I offered more than just "super glue it" I walked her through how she could fix it. It was NOT my fault it was damaged. I insured the box, and overnighted it to her so she could have it on time. The paint transfer photos looked to me like she either rubbed the groom against the bride's dress, or because it got damaged during shipping it caused the paint rub. I was very nice to her in telling her how to make some last minute fixes to it. It ultimately was not my fault it was damaged. Had I glued their accessories to them before they were shipped it would have been a breaking hazard so I explained how to attach them. I am sorry they broke, but I have ZERO control over how the post office handles items.

Tara Forbes

Tara Forbes on Jul 12, 2016

1 out of 5 stars

Communication was poor, seller was unprofessional, and my cake topper was not completed after one month of ordering, thankfully I bought a back up. Seller told me it would be mailed out on the Monday before my wedding and had an excuse everyday as to why it wasn't sent out. The excuses continued when it came to sending the refund, I was told she was busy with 4th of July preparations amongst other excuses as a reason for not sending the refund. My money was refunded after a month of the seller saying they were "going to send it tomorrow or by the end of the week." Seller only accepts money orders, which is very inconvenient. Be careful ordering from this seller!

Jessica

Jessica responded on Jul 13, 2016

This person ordered at very last minute, I did what I could to try to get this done in time. If you need an item, you must order in plenty of time. I had a lot of real life issues that prevented me from sending the refund right away.

This listing is no longer available
Wanda Vides

Wanda Vides on Jul 2, 2016

3 out of 5 stars

Pro: the figurines are of very good quality and incorporated the groom suit and bride dress descriptions I sent her. The groom came out nice. 4 stars Con: Communication with Jessica was very poor. After more than one message she explained that she did not have internet connection. However, she said she would send me work in progress pictures and she never did. I sent her two pictures of my fiancé (he is very,very fair) and me (I have dark skin color). The bride came out light in a skin color. As a mixed race couple having the correct skin color was an important detail. That is the main reason we purchased a custom topper. If Jessica had sent a work in progress picture and had better communication this something we could have caught at the beginning rather than when seeing it at the end product. 2 stars for service

View all 146 reviews

Shop policies

Last updated on January 30, 2012
Payment
Payments for custom orders need to be paid in full before I can start on a special project.

I only accept money orders.
Shipping
Items can't be shipped until payment is recieved.
Refunds and Exchanges
If you are unhappy with any item, please let me know. I work very hard to make each of my buyers happy with their purchases. If anything is wrong, I like to make it right.

I don't accept returns, and I do not refund.

If any item arrives broken; I pack each item the best I possibly can, but on occassion the post office doesn't handle packages properly and an item can break or crack; if that happens all you need to do is send it back to me and I will fix it for free.