Juandah

Beautiful works from our past

Sunshine Coast, Australia

Announcement    Enjoy the new patterns being uploaded daily - all my PDF patterns are entire books and fantastic value! I ship patterns and books worldwide and always do my utmost to get your order sent quickly. Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your order may arrive later than usual, so I have extended my delivery estimate range. Rest assured I’ll keep you updated of any changes and please feel free to convo me if you have any questions.

Announcement

Last updated on May 9, 2021

Enjoy the new patterns being uploaded daily - all my PDF patterns are entire books and fantastic value! I ship patterns and books worldwide and always do my utmost to get your order sent quickly. Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your order may arrive later than usual, so I have extended my delivery estimate range. Rest assured I’ll keep you updated of any changes and please feel free to convo me if you have any questions.

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juandah

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juandah

Reviews

Average item review
5 out of 5 stars
(465)
See reviews that mention:
Quality 26 Shipping 20 Customer service 39

About Juandah

Sales 3,880
On Etsy since 2015

Sharing the love of beautiful vintage design, so it can be preserved and live again today through wonderful handmade creations.
Many of these patterns I have inherited and I love that they will be used by talented people all over the world.
The time and dedication that goes into making something handmade and beautiful is so worthwhile.
Find something unique in my store and craft it from the heart.
♥♥♥

Shop policies

Last updated on October 24, 2018
Sharing the love of beautiful vintage design with you.
All items are from a smoke free home.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Always contact me first if you are not satisfied with your item - I will do my best to make it right.
I try to provide as much information as possible through photos and descriptions about my items in my listings. If there is some aspect that you need to check before buying, please convo me and I'll answer your question quickly and provide more details.
Refunds are given if the item purchased is proven faulty or not as listed and you advise me of this, including where appropriate, photo evidence, within 14 days of receiving.
Exchanges for change of mind will only be arranged when the item is unused and in new condition and arrives back with me in a resellable state. All return postage costs must be covered by the buyer, as well as postage costs for the replacement if you change your mind about your selection.
Payment
I accept credit cards, debit cards and Etsy gift cards through Etsy's direct checkout service. I also accept Paypal.
New to Etsy? Use this guide to help you through the checkout process:
http://www.etsy.com/help_guide_checkout.php
Shipping
For physical items, I offer DISCOUNT SHIPPING for multiple purchases. I pack your purchase carefully with waterproof packaging, satchels or padded bags.
Postage quoted is based on domestic regular delivery (for Australian customers) and regular air mail (tracking is extra) for international customers.
If you require express shipping or tracking, please let me know and I'll provide you with a quote.
Postage will be more if tracking, Express, Registered or Insured Post is requested.
How long will it take to arrive?
To Australian destinations, depending on your location, it will take a maximum of 7 working days to arrive by regular mail. If you are in a capital city, it will be much quicker, sometimes only 3 to 4 working days.
To international destinations, it's hard to estimate how long it will take, and this will also depend on holidays or other weather or service disruptions at either end or in transit. For the US and UK, I have found a good guide is to work off at least 12-15 working days.
In the event that your customs authorities charge duties or fees, you as the customer will be responsible for paying these.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me or contact me through Etsy. It doesn’t apply to third parties including Etsy or any third-party services you access through Etsy.
Information I Collect
So I can fulfil your order, you have agreed for Etsy to provide me with information such as your name, email address, postal address, payment type, and the details of the item you’re ordering. You may also provide me with other personal information if you contact me directly.
Why I Need Your Information and How I Use It
The legal bases I rely on to collect, use, and share your information include:
• providing my services – using your information to fulfil your order, or to provide customer support;
• when you’ve consented to other services or contact such as signing up for my mailing list (which you may revoke at any time);
• complying with a legal obligation or claim, for example if required by tax law; and
• for my legitimate interests, but only where those legitimate interests aren’t overridden by your rights or interests, such as providing and improving my services and complying with the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain delivery companies to fulfil my orders. I only share your personal information as needed with these parties, to ensure delivery of your items.
• Complying with laws. I may collect, use, retain, and share your information if I believe it’s reasonably necessary to respond to legal process or government requests; enforce my agreements, terms and policies; prevent, investigate, or address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to process the transaction and I will securely store any data collected during that period. I retain data related to orders or customer queries for 6 months. I do not store or process your information through any third-party data hosting services.
Your Rights
You have the right to know what personal data I hold about you, and to ask for that data to be changed, limited or deleted. You also have the right to object to my use of some of your information for my legitimate interests and/or marketing purposes if you have previously consented to my use of this information. If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me via weard [!at] optusnet.com.au or via conversation at Etsy.