Must See Ceations in Polymer Clay
JudithLynnOriginals' Shop Policies
Hello, my name is Judy. Thank you for stopping by Judith Lynn Originals.
If one of my creations grabs hold of you and just won’t let go until you own it? Well, that’s a good thing! If something captures your attention but you would like some changes or a different color scheme, please drop me a line, I would be happy to present alternative options to you.
Whether you buy or simply browse, I hope my artistic endeavors bring you as much joy as they brought me during their creation.
All designs, photographs and content © Judith Lynn Originals
Currently I am accepting payment via Paypal and Credit Cards, Debit Cards and Etsy gift cards through Direct Checkout.
CUSTOM ORDERS -
*Small custom orders such as Snowmen, Professional figurines and Beads will be started as soon as payment has been received.
*Please see individual listings for additional details or exceptions.
*If you wish to cancel a custom order after payment has been made, please convo me immediately to see if I have begun work on your order.
*Please see below - Cancellations / Returns / Refunds for more details.
*Large custom orders such as Wedding Cake Toppers will be made to the agreed upon schedule.
*Deposits on all custom orders are non-refundable once work on your item has begun.
*Cancellations will be accepted on any non-custom orders provided the item(s) have not yet shipped.
*Please convo me immediately.
*If item(s) has already shipped please see the Returns / Refunds policy.
RETURNS / REFUNDS -
If you have any questions not addressed here please convo me.
SHIPPING WITHIN THE U.S. is via First Class Mail unless otherwise noted.
*See individual listings for any exceptions.
*Every effort will be made to ensure your purchase is packaged to arrive safely. *However, I cannot be responsible for loss or damage beyond my control.
*You may purchase insurance for an additional amount. Simply request insurance when placing your order and the appropriate amount will be added.
SHIPPING OUTSIDE THE UNITED STATES -
*Please convo me regarding the item(s) you are interested in. Provide the full ship to address. I will convo you with the shipping costs. If you are interested, I will update the listing to reflect shipping to your country.
Refunds and Exchanges
*If you are not completely satisfied with your purchase, please convo me regarding the return, refund or exchange of any item within 5 days of receipt.
*Cost of return shipping is the responsibility of the buyer.
*Upon receipt of the undamaged item(s) a Refund of the purchase price (minus shipping) will be issued.
Additional Policies and FAQs
Special orders are always welcome. Please convo me with the details of your request and I will get back to you as soon as possible with a quote for time and price. A 50% deposit is required for custom orders.
My goal is to always be moving forward, improving myself as both an artist and shop owner. To that extent opinions and suggestions are always welcome. If for any reason you are unsatisfied with your purchase, please allow me the opportunity to remedy any issues or concerns to our mutual satisfaction before leaving negative feedback.
If you have any questions or would like additional information on any of my pieces please convo me or e-mail me at JudithLynnOriginals [!at] gmail.com
Last Updated August 9, 2013