Anonymous on Mar 13, 2013
Thank you! Wonderful seller, answered ALL my questions very kindly. nLovely work, will become a staple necklace.
Anonymous on Jan 8, 2013
Anonymous on Jan 8, 2013
cute earrings, thanks!
My current fabrication time is about 5 to 7 days from the purchase date. For bridal orders, please allow up to a week and a half for fabrication. If you need it earlier, please send me a convo and I will make it a priority to fabricate it ASAP.
All items will be included in a cute, white organza bag. So if you're buying anything as a gift, it's ready to go :)
Please contact me via Etsy convo with any concerns prior to leaving any negative feedback. I will be more than happy to help resolve any issues or concerns that you may have. For all other inquiries, please make contact me via Etsy conversation, as direct emails to my personal email address usually go to my spam mailbox and I cannot reply to you in a timely manner.
Weekends are quite busy for me with family plans, so it may take 24-48 hrs before I can respond. I will always do my best to get back to your convos. :)
US orders are shipped out on Saturdays only as that is the only date that I can make the trip to Blaine, WA.
Accepted payment methods
If you are unsure how to pay on Etsy, here is a great guide to help you out:
Also, if you would like to use credit card, here is a wonderful guide to help you out: http://www.etsy.com/help/article/361
All US orders will now be shipped out on Saturdays from Blaine, Washington. I can only go down to the US on Saturdays through the commercial crossing, but at least you will receive tracking information for your order.
♥Estimated transit time after shipment:
•Canadian orders - Shipped via Canada Post. 3-9 business days from the date of shipment (tracking only for Parcel shipments).
•US orders - I travel to the US every Saturday to ship out US orders. Shipped via USPS on Saturdays. 3-9 business days from the date of shipment. Tracking info will be emailed to you shortly after being shipped out.
•International Orders - Shipped via Canada Post. Approximately 2 weeks from the date of shipment. However, due to your country's customs inspections and processing, it may take up to 4 weeks for international packages to reach their destination. International customers please note that you may be charged duties (Customs/Import fees) by your Country. -- NO TRACKING
Refunds and Exchanges
Repairs: I will repair any damaged or broken item 10 days from the date in which you received it. If you find that your item has been damaged through shipping, please convo me ASAP. I will send you a new item (provided that it's not customized) and will expect the damaged item returned to me.