JuliaBoShoes

Women's Custom Oxfords & Boots

London, United Kingdom
| 18,068 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    We love oxfords & boots, but over anything, we love diversity and authenticity. That's why we offer versatile and timeless designs, ready to be personalized. >>> FREE CUSTOMIZATION <<<

All our models are handcrafted in Eastern Europe using quality materials to ensure long-lasting wear.

Announcement

Last updated on Nov 22, 2022

We love oxfords & boots, but over anything, we love diversity and authenticity. That's why we offer versatile and timeless designs, ready to be personalized. >>> FREE CUSTOMIZATION <<<

All our models are handcrafted in Eastern Europe using quality materials to ensure long-lasting wear.

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Julia Bo

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Julia Bo

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About JuliaBoShoes

Sales 18,068
On Etsy since 2015

Women's Custom Oxfords & Boots

Shop policies

Last updated on May 16, 2022
We love oxfords & boots, but over anything, we love diversity and authenticity. That's why we offer versatile and timeless designs, ready to be personalized. >>> FREE CUSTOMIZATION <<<
All our models are handcrafted using quality materials to ensure long-lasting wear.

Our response to COVID-19:

- Our workshop artisans are still hard at work to process all the orders. They work in shifts and strictly adhere to the enhanced hygiene measures.

- During these uncertain times we would like to make things easier for you. That’s why we have temporarily extended our return period to 60 days (instead of the usual 45 days).

You can continue shopping with us in the way you have become accustomed to. We hope for your understanding in regard to any possible delays that might occur due to the current situation.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Shipping

PROCESSING TIME:
All our custom made oxfords & boots are dispatched from our workshop within 5 working days.

STANDARD SHIPPING TIMES:
USA & Canada: 8-16 working days
Europe: 7-14 working days
Australia & Asia: 10-20 working days

EXPRESS SHIPPING TIME:
3-6 working days. If you need Express Delivery, please contact us.

COVID-19 UPDATE (06/26): USPS, Royal Mail, La Poste, FedEx and national postal services are operating normally.

UKRAINIAN WAR UPDATE (05/22): USPS, UPS, Parcel Force, Canada Post, La Poste and some national postal services are operating normally. Orders of multiple items may arrive in 2 parcels.

Additional policies and FAQs

Customs or import duties may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

You can contact us at any time through message system. Please kindly note that we may have time differences, so we usually respond to your questions within 12 hours.

Privacy

We share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Your personal data is safe and secure in line with the European new data regulation (GDPR). You have a right to any data we keep. Your information is only shared with the immediate companies we need to in order to process your orders, local post service providers, shipping tracking apps and google analytics.

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

If you have any questions or concerns, you may contact me at contact [!at] juliabo.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.