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Ros

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Ros

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Shop policies

Last updated on April 6, 2011
Welcome to Jumping Junipers! Jewellery Design and thank you for visiting my Etsy
shop.

My jewellery is my form of expression and my goal is to make the wearer as happy
when wearing it as I felt when making it. If you are no satisfied for any
reason, please contact me as soon as possible to discuss a return of the item.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Buying jewellery should be fun, not stressful! To make it less stressful, here
are some of my policies:
For NON CUSTOMIZED ITEMS - If you are not satisfied for any reason, please
contact me within two weeks of your receipt, to notify me that you will be
returning it. Once I have received the piece, I will issue a refund. Please
note that you will be responsible for paying shipping of the item back to me.
For CUSTOM ITEMS, but NOT STAMPED: unless specified by me, to you, non-stamped,
customized items will be returnable/refundable as per the above policy.
For CUSTOM ITEMS, CUSTOM STAMPING: Unless the item is defective/made the
incorrect size, etc, these items are not fully refundable. If returned, I will
offer you either a partial refund/store credit.
Accidents do happen! Has something happened to your piece, requiring a bit of
servicing or repair? Please contact me to discuss options for
repair/alterations. A small fee may be charged, dependent on the requirements.
Payment
The preferred method of payment is Paypal, however, please contact me to discuss
other options (credit card, money order), prior to your purchase.
Prompt payment is gratefully requested. Custom orders will not be commenced,
and orders will not be shipped, until payment has been received.
Shipping
I'm shipping from Canada, regular post either large envelope size or small
parcel. If you wish a faster delivering of an item, please contact me for a
shipping quote.