JuncTure9's Shop Policies
Hello, welcome to my shop! I am Teresa and I create the jewelry you see on the site - from carefully purchasing the beads to the actual assembly. Customer service is very important to me - I will check into Etsy often and answer your questions promptly.
Please feel free to contact me about custom orders (via convo).
Thanks for visiting my shop!
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Immediate payment is due at time of purchase
Payment is due once final order/design has been finalized between buyer and JuncTure9. Production on the item will not begin until payment is received.
If payment is not submitted within 3 days (please see above) the transaction will be cancelled.
I accept Pay-pal, Credit Card and Etsy gift Cards. I must receive payment within 3 business days.
SHIPPING & HANDLING
Items ship out after payment clears. - Once I've received the payment, your order will be shipped within 1-2 days.
I cannot take responsibility for an item once en route. If you would like special shipping or insurance just let me know.
CUSTOM ORDERS - Shipping on custom orders will be determined when the final order has been finalized between the buyer and JuncTure9.
PLEASE make sure your Pay-pal address is accurate and current! This is the address that your order will ship to.
All US orders ship using First Class USPS mail.
All orders will be carefully handled and packaged by me personally.
If you would like insurance on your purchase/shipment please contact me to discuss the rate. I am not responsible for orders that are lost or damaged while in transit to you.
Please note that international customers are responsible for any customs fees or import duty taxes. Due to potential legal repercussions, I declare the full item value on customs forms and will not misrepresent the contents of my parcels.
Your form will be marked as "other or commercial sample" with the actual value of your purchase on the form.
Refunds and Exchanges
If there is a problem with your order when it arrives, PLEASE contact me before leaving feedback. I want all of my customers to be completely satisfied with their purchase. I will give you an even exchange for the same item or an item of equal value.
Last Updated April 19, 2014