JupitersHaven

Utah, United States · 249 Sales

JupitersHaven

Utah, United States 249 Sales On Etsy since 2011

5 out of 5 stars
(108)
Shop owner

Jen Perez

Contact

JupitersHaven is taking a short break

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Note from shop owner It's been a great run on Etsy, and I have my wonderful customers to thank for that!

The time has come to strike out on my own -
io-tribe.com

Thank you!

Note from shop owner

Last updated on Jan 11, 2016

It's been a great run on Etsy, and I have my wonderful customers to thank for that!

The time has come to strike out on my own -
io-tribe.com

Thank you!

Jen Perez

Contact shop owner

Jen Perez

Reviews

Average item review
5 out of 5 stars
(108)
View all 108 reviews

About

Jupiter's Haven

I spent a number of my childhood years living on my grandparents’ ranch in Idaho. Cocooned within a towering pine forest, my soul fed by a rumbling creek, and loving the huge barn in which I would spend hours taming new kittens and watching the sunlight filter through the hay dust.

Although I would roam to my imagination’s content, hanging around and observing, or helping, my family at their various tasks was something I also cherished. Be it welding, putting up fence, making biscuits, herding cattle, nimble fingers creating magic with embroidery floss, brushing down horses, or harvesting fields; the experience attached itself to me in deep ways that I wouldn’t grasp until much later as I put my feet on the path to making my own way in this world.

My prize possession on that ranch was a coffee can of rocks – rocks that would speak to me of their quiet, their strength, their knowledge of the passing of the world. I find not only beauty in rocks, but a unique kind of wisdom, and peace. I am inspired by rocks, stones, minerals, crystals, gems, whatever they may be, in so many ways! Being able to mix them with metals has been the cherry on top.


I tell this story because the details and symbolism of a thing are meaningful to me, and are very much expressed in my creations. Such as when I’m working on bringing out the highlights of my etched pine tree creations - I hear the wind through those thick, high boughs; I smell that delicious, tangy bark; I am transported back to my soulful, forested place.

To have something in my hands that I made, or that Clay helped me make, and then when that piece finds the person it was made for . . . there aren’t words to describe the feeling. A huge smile, that feeding of the soul, and the expansion in your heart when you see a piece of work that strikes a chord – that is what I want to inspire in collectors of my work.


Nature is perfection, constantly evolving in its seeming chaos, ever becoming more than it was. Metal and stones are a way that I connect with the seeming chaos of Nature’s perfection. Creating not only betters my skill as an artist, but makes me more than what I was.


My heartfelt, euphoric gratitude to every individual that has been a part of my journey -
There is only more to come!


☆ ☆ ☆

In 2012, I had the pleasure of being interviewed on Deep Midnight Perfume's Blog:
http://deepmidnightperfumeoils.blogspot.com/2012/11/jupiters-haven-interview-with-jewelry.html

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Shop members
  • Jen Perez

    Owner, Creator, Designer

    Creator of Jupiter's Haven and Io Tribe - Soul of the Moment Photographer - Cat lover - Bookworm - Science nerd - Tea drinker - Rock hoarder - Antique poetry book gatherer - Playing cards collector - Movie fiend - Black and gray wearer

  • Clay Roberts

    Designer

    Io Tribe Designer & Shaper - I.T. Genius - Walking Star Wars encyclopedia - Cat lover - Nature aficionado - Bookworm - Science nerd - Video game connoisseur - Desert Wanderer

  • Bob Nelson

    Illustrator

    Concept Artist - Io Tribe Illustrator - Mad Sketcher - Frank Frazetta hoarder - Banjo picker - Beard grower - Bookworm - Apple pie admirer - Cafe frequenter

Shop policies

Last updated on May 19, 2015
Welcome to my corner of the Universe!

I eat, breathe, and sleep (when I sleep) my work. Each creation is made by me in my home studio; and in the case of Io Tribe, myself and my collaborators, Clay Roberts and Bob Nelson.

I have many interests, from mythology, mysticism, gems and plain rocks, symbolism, to things that are just shiny or whimsical.

You are most welcome; it's an immense pleasure to have you in my shop!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
Payment
** I am not accepting custom orders at this time. **

ACCEPTED PAYMENT
I accept
**Paypal**,
**Etsy's Direct Checkout**,
**Etsy Gift Cards**,
and **Money Order** payments.

NEW TO BUYING ON ETSY?
Read this helpful guide to purchasing on Etsy:
https://www.etsy.com/help/article/339

PAYMENT PLANS
If you would like something reserved until your next payday, or to pay in installments, I am more than willing to work with you - I'm only a message away!
Shipping
After cleared payment, all items will ship within 2 days, via USPS.

SHIPPING ADDRESS
**** Items paid through Etsy's Direct Checkout or Etsy Gift Card system will ship to the address you provide at the time of checkout - sometimes USPS will suggest a few alterations to make it more to their systems' liking, in which case, I usually follow their lead.
- If there is any question, or discrepancy, I will contact you before shipping.

**** Items paid with PayPal will ship to the PayPal address.

- It is your responsibility to make sure the shipping address is accurate.

DOMESTIC SHIPPING (Within the U.S.):
All packages ship via USPS First Class Mail which includes tracking and Delivery Confirmation. The estimated delivery time is 3 - 5 business days but please know that this is just an estimate and that delivery times can vary, especially during the holidays.

INTERNATIONAL SHIPPING:

++++
THE FULL VALUE will be stated on the customs declaration.
(A copy of the declaration is attached to the inside of the box, as well.)
I will +NOT+ falsify the declaration by claiming the item as a gift.
I run a clean shop, thank you.
++++

International orders will ship via USPS First Class International Mail
See http://pe.usps.com/text/imm/immc2_012.htm for the countries that provide Electronic USPS Delivery Confirmation International.
Delivery time will be an estimated 2 - 6 weeks depending on country of destination. 2 - 6 weeks is an estimate and not a guarantee as delivery times can vary depending on how quickly the receiving country processes the package through customs and can lengthen during the holidays.
*IMPORTANT* Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs Office and/or Postal Service if you are concerned about possible tariffs. ESPECIALLY IMPORTANT FOR UK BUYERS! Royal Mail is reportedly being more vigilant in collecting VAT on purchases made through the mail. You should be prepared for the possibility of paying VAT plus a Royal Mail fee upon receipt. Helpful link for UK Buyers: http://www.hmrc.gov.uk/customs/post/internet.htm


GIFT ORDERS
Contact me prior to purchasing, or leave a note in the 'Note to Seller' box during checkout if you would like the item shipped to a giftee's address. I do not include invoices in *domestic* shipments. *International* packages will include a copy of the customs form on the inside.
- A handwritten note can be included at no charge; simply leave your words in the 'Note to Seller' box during checkout.

PACKAGING
I designed and created my recycled envelopes, they are a one-of-a-kind.
The inside is lined with bubble wrap to further protect your gift-box of treasure.
Destash items will be safely wrapped and shipped inside my custom envelope.
International orders will arrive in a box, with the customs declaration/shipping information affixed on both the inside and outside.
A hand-written note is included in every order.

EXPEDITED SHIPPING
Expedited Orders are limited to Monday - Friday shipping only. Please contact me prior to purchasing your item to confirm that I can accommodate your request, and to receive a quoted Expedited price. After confirmation I will then adjust the listing price of the item to include the Expedited Order upgrade price.

Contact me if you would like to purchase insurance.

TRACKING
Once I've packaged and printed shipping labels for your treasures, you will receive a confirmation email from me via Etsy or PayPal with a link to the tracking number.
Your purchase will then ship either that same day, or the next, depending on the time of day.

**** Shipping prices include packaging, handling, and postage.
Shipping overages will be refunded.
Refunds and Exchanges
My items are returnable, at my discretion.

REPAIRS
I take pride in my craft and offer a 3 year warranty on *structural* issues.
*However*, your jewelry requires care and respect, and it will thank you with a longer lifespan.

Jewelry naturally wears and tears. If my item breaks from a structural issue WITHIN 3 years after the purchase date (the wire on a wrapped pendant snaps, causing it to fall off; two beads wire-wrapped together suffer a similar snap; etc.) I will repair the item for free.
Also if, horror of horrors, the item somehow gets ripped off and pieces fly willy nilly - find as many survivors as you can! I may or may not still have the same pieces to rebuild it if a lot of pieces are missing. In this case, there will be a reasonable charge for reconstructing the item.

Oftentimes, if a chain or lobster clasp breaks, those of you familiar with pliers can easily reattach replacements. In which case, I will just ship the chain or clasp - replacement chains will need to be purchased. If the entire item needs repair, I ask that you cover the cost of shipping it to me, I'll ship it back no charge. As always, feel very free to communicate!

If the item breaks, or is faulty for another reason, *CONTACT* me to resolve it, please.



REFUNDS
Up to *7 business days* after your item has arrived - if you and your new friend just do not get along, and you would like a refund, I will refund the full price paid, *not* including the original shipping, once the item has been returned to me.

*****Return requests AFTER the 7 business days mark will be declined.******

The cost of shipping it back is the buyer's responsibility, and the package is *required* to include Delivery Notification (payment of which is also the buyer's responsibility), so it can be tracked. You must contact me with the tracking number using Etsy's conversation system.
**** Please package the item so that it doesn't get damaged in transit; if I receive it in unsellable, or un-reusable condition, the refund will be partial.


CUSTOM ORDERS
Due to the communication that goes into a custom piece, I do not offer returns on custom work.


INSURANCE
I have received packages in all kinds of crazy conditions. I am aware that things can happen. If you have a true terror of your package not arriving or not arriving in a satisfactory condition - BUY insurance. Convo me *PRIOR* to purchasing for an insurance quote.
**In the event you purchase insurance, and the item does arrive damaged beyond all recognition (photo proof is required), the entire purchase and shipping price will be refunded.


DISCLAIMER
My items, however, are NOT waterproof.
Please remove when bathing, showering, swimming, getting tossed into the ocean by someone you may have previously trusted, or a night's jaunt in a hot tub while it gently snows.
**Items are not returnable due to water damage.
Additional policies and FAQs
** I am not accepting custom orders at this time. **

ALTERATIONS
I would love to alter the size of an item to fit you, if possible. It's a good idea to let me know this ahead of time, but if you receive the item and it's too small to breathe while wearing it (!), all I ask is that you pay to ship it back for altering.



Each piece I create is made with great attention to detail. You won't find wire wrapped pieces that have ends sticking out that can snag clothing or hair; clasps are securely fastened, as well as pendants. All Io Tribe metals are sanded/filed by hand to avoid sharp edges or points.
I stand behind all my work 152%!
If I wouldn't be comfortable wearing it, I won't sell it.


**** Also, I do my utmost best to do my due diligence research on my work; disclosing information such as the item being dyed, synthetic, glass, or stabilized.
**** I am a one-woman business (not including Io Tribe, where the same due diligence is done), and I absolutely believe in, and practice, honesty, integrity, and the highest ethical practices.
Jupiter's Haven is not just my job, it is a representation of who I am as a person, and an artist.



If you ever have any questions or concerns, I am here to take care of you!
I strive for blissfully happy customers, period.


© 2006-Present Jennifer Perez. All rights reserved

Io Tribe™ and Callisto's Caravan™ are divisions of Jupiter's Haven™. No part of the content, designs, images, verbiage, product trade name(s), trade product design(s), and product(s) can be used without prior express written permission.