
Shop policies
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Accepted payment methods
Returns & exchanges
Payment
Payment is expected within 5 days of the close of the sale. If payment has not been received by Day 3, I will convo you a friendly reminder. On Day 6, the item(s) will be relisted, appropriate feedback left, and non-payment will be reported to Etsy Administration. Exceptions can only be made if you convo me prior to the sale.
We will happily arrange Lay-A-Way on a quilt with you. Convo for more information if interested in this and we will discuss the terms before making a purchase. Everyone has a budget to follow and we want to work with you to make a quilt happen!
Shipping
Note: JHP will not be responsible for lost or damaged packages mailed to unconfirmed addresses.
We generally ship within 3 days of receiving payment. In most cases, your item(s)will be shipped the next business day.
We ship UPS or FedEX only and we DO REQUIRE INSURANCE! It costs very little and protects us both.
We also offer combined shipping and will gladly combine multiple purchases.
JHP tries to recycle and re-uses bubble mailers and boxes when available. Please be aware of this when you receive your package if you think it looks like it has been tampered with. In most cases it's just us chicks trying to go green!!!