JustMarblesVault

Privacy Policy for JustMarblesVault
Effective date: 18 August 2026
Shop: JustMarblesVault on Etsy
Controller / Seller: Pierre Hardy, Hardy Apex
Contact email: info@hardyapex.com
Website: https://justmarbles.online

This Privacy Policy explains how Hardy Apex (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit, message or buy from JustMarblesVault on Etsy.

We are committed to handling your information responsibly and in compliance with the EU General Data Protection Regulation (GDPR), the UK GDPR, and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who we are
Hardy Apex is a Canadian sole proprietorship operated by Pierre Hardy. We sell collectible toy marbles through our Etsy shop, JustMarblesVault, and through our own website at https://justmarbles.online.

If you have any questions about this policy or how we use your data, please contact us at:

Email: info@hardyapex.com
Postal address: Available on request via email
2. What personal data we collect
We only collect the personal data needed to complete your order, communicate with you, and comply with legal obligations.

This may include:

Identity and contact details: name, Etsy username, email address, phone number (if provided)
Order information: items purchased, purchase price, currency, transaction date
Delivery information: shipping address, delivery confirmation, tracking number
Payment information: we do not receive or store your full payment card details. Payments are processed by Etsy Payments or PayPal under their own privacy and security policies
Communications: messages you send us through Etsy Conversations or by email
Tax and accounting records: invoices, refunds, and transaction history kept for legal and tax purposes
We do not knowingly collect personal data from children under the age of 16. Our products are collectibles intended for adult collectors.

3. How and why we use your personal data
We use your personal data on the following legal bases:

Purpose Legal basis under GDPR
Fulfilling your order (processing payment, shipping, delivery) Performance of a contract
Communicating with you about your order, delivery issues or returns Performance of a contract / Legitimate interest
Complying with tax, accounting and legal obligations Legal obligation
Responding to questions and providing customer support Legitimate interest
Improving our products and service quality Legitimate interest
Sending you information directly related to your order or account Legitimate interest
We do not use your personal data for marketing emails or newsletters unless you have explicitly opted in.

4. Who we share your data with
We only share your personal data when it is necessary to fulfil your order or meet a legal requirement.

We may share data with:

Etsy, Inc. — the marketplace platform that hosts our shop and processes transactions
Payment processors — Etsy Payments and/or PayPal, which handle payment processing
Shipping and delivery providers — Canada Post, USPS, or other carriers used to deliver your order
Tax and accounting professionals — where required for record-keeping, tax filing or audits
Legal authorities — if we are required by law or court order to disclose information
We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. International data transfers
We are based in Canada. Your data may be processed by Etsy and its service providers in the United States and other countries. Etsy is responsible for the data it processes on its platform under its own Privacy Policy and Data Processing Addendum.

When we transfer personal data outside of the European Economic Area (EEA) or the UK, we rely on appropriate safeguards such as Standard Contractual Clauses or the equivalent mechanisms used by Etsy and our service providers.

6. How long we keep your data
We keep your personal data only for as long as necessary:

Order and shipping records: kept for the time required by Canadian tax and consumer protection law (currently 6 years)
Customer messages: kept for as long as needed to resolve any issue, and then deleted or anonymised
Etsy transaction records: retained according to Etsy’s own policies and legal requirements
After the retention period ends, your data is securely deleted or anonymised.

7. Cookies and tracking
Our Etsy shop operates within the Etsy platform. Etsy uses cookies and similar technologies to operate its website, process payments, and analyse traffic. We do not set our own cookies through the Etsy shop.

For information about Etsy’s cookies, please see Etsy’s Cookie Policy.

When you visit https://justmarbles.online, our own website may use cookies for functionality and analytics. You can manage your cookie preferences through your browser settings.

8. Your data protection rights
Under the GDPR and similar laws, you have the right to:

Access — request a copy of the personal data we hold about you
Rectification — ask us to correct inaccurate or incomplete data
Erasure — ask us to delete your personal data in certain circumstances
Restriction — ask us to limit how we use your data
Data portability — receive your data in a structured, commonly used format
Objection — object to processing based on legitimate interests
Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please email us at info@hardyapex.com. We will respond within one month, or longer if the request is complex, in line with GDPR requirements.

You also have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

9. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or alteration. This includes:

Using strong, unique passwords for our Etsy and email accounts
Keeping devices and software up to date
Only accessing Etsy order data through Etsy’s secure platform
Limiting access to personal data to the person who needs it to fulfil your order
While we do our best to protect your data, no method of transmission over the internet is 100% secure.

10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we use. The updated version will be posted here with a new effective date.

11. Contact us
If you have any questions, concerns or requests about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@hardyapex.com
Shop: JustMarblesVault on Etsy
Website: https://justmarbles.online

Last updated: 18 August 2026