JustOffNormal

Personalized Wooden Toys, Games, and Learning Tools

Grand Prairie, Texas

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Our toys and games are CPSIA compliant. For the small fry like me- that means you can not only continue to support handmade and small business but be assured that your toy, puzzle, or game is built utilizing materials that are responsibly harvested from certified sustainable North American hardwood, and some are raw or finished with a toy safe hypo-allergenic light clear coat and are worry-free. If you have any questions about our process or our materials, please convo me!

I don't currently have any COVID-related delays except those passed along to you through shipping channels. I practice safe-handling practices daily in the workshop including frequent handwashing, social distancing (which is easy, because it's just me), and daily wipe-downs of the surfaces and tools used in the workshop. Send any concerns or questions you may have my way!

***
Sima is a family-run "enterprise" that is geared to developing new manipulatives for use with visual learners. Our proceeds support autism therapy for our son and we support autism education for families and educators through FEAT-NT and Ausome Moms here in North Texas. Have a non-profit and doing good deeds? Inquire about reduced rates for non-profits!

Announcement

Last updated on Feb 10, 2021

Our toys and games are CPSIA compliant. For the small fry like me- that means you can not only continue to support handmade and small business but be assured that your toy, puzzle, or game is built utilizing materials that are responsibly harvested from certified sustainable North American hardwood, and some are raw or finished with a toy safe hypo-allergenic light clear coat and are worry-free. If you have any questions about our process or our materials, please convo me!

I don't currently have any COVID-related delays except those passed along to you through shipping channels. I practice safe-handling practices daily in the workshop including frequent handwashing, social distancing (which is easy, because it's just me), and daily wipe-downs of the surfaces and tools used in the workshop. Send any concerns or questions you may have my way!

***
Sima is a family-run "enterprise" that is geared to developing new manipulatives for use with visual learners. Our proceeds support autism therapy for our son and we support autism education for families and educators through FEAT-NT and Ausome Moms here in North Texas. Have a non-profit and doing good deeds? Inquire about reduced rates for non-profits!

Items

Sarah at Sima Toys

Contact shop owner

Sarah at Sima Toys

Reviews

Average item review
5 out of 5 stars
(1970)
See reviews that mention:
Quality 326 Shipping 382 Customer service 234

About JustOffNormal

Sales 8,196
On Etsy since 2009

Powering Down

I'm Sarah, the designer behind Sima Toys and Just Off Normal, living and working under the big skies of Texas. My shop story is all about creating fun and personalized items that bring out creative play in children or provide a fun personalized momento. My workshop time is usually in the crazy hours before my inspiration wakes up for the day.

Almost all proceeds from the shop's sales go towards Autism therapies for my littlest workshop helper along with donations to Families for effective Autism Treatment-North Texas (FEAT-NT) to support education and support for the autistic community. I hope to continue providing new items, games, and manipulatives that reflect affordable hands-on learning that is approachable by children of all abilities.

Design has always been my greatest driver. I love solving new problems with my hands and a bit of math. I grew up in a house full of science and exploration and taking things apart or putting things together always has focused me. Once giving up with corporate bustle I started exploring ways of deviously incorporating learning into all natural toys for my young ones- battery free. I work primarily with hardwoods such as maple, alder, cherry, and walnut.

My designs are a mix of the developmental toys generated for my household and natural and play toys made just for fun. I try to incorporate fun designs and inspire learning through play. If you have a game your child or family has created- I'd love the opportunity to make your game boards and pieces a reality.

Etsy's wonderful handmade marketplace and community has been a great source of inspiration as the people drive you to create something unique that can be cherished. I've enjoyed coming up with custom pieces to mark weddings, anniversary's and make special Christmas wishes come true.

In my shop you can find original games as well as inspired toys and designs. All are custom engraved by me using a precision CO2 laser for accuracy and detail. Many of the designs are hand drawn or use licensed art. i have also used photographs and portraits to create one of a kind memorials and keepsakes.

Thanks so much for stopping by!

Shop members

  • Sarah

    Owner, Maker, Designer, In Charge Of Fun

    My background is in electrical engineering and system design so I tend to make things harder than they need to be. I'm also a bit of a perfectionist and love turning ordinary puzzles into something really unique and creative.

Shop policies

Last updated on October 16, 2020
This is a design shop centered on the early creation of new products and quirky or custom designs that I share though Just Off Normal. Sometimes there will only be one so if you want multiples or an item, let me know and we will see what we can do to accommodate. Custom designs similar to the product on the shelf are done at no charge. Custom designs of the buyer's whimsy may incur a graphics setup fee since I will be running the final through several trial/error runs on scrap material before making the final product. Let me know if you have any questions or if there is something here not outlined that you wonder about.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Of course shipments that result in breakage are refundable- insurance taken on the shipment should cover the damage. You have the option of getting a refund, exchanging with store credit or I can quickly remake the item you purchased. Sorry, if you change your mind after you receive and I feel the complaint was a clearly detailed in the description, I may not be able to offer a refund although you can ask and circumstances may warrant a discounted replacement item or other solution. Please be sure to check the sizing, color options, and scaling in the item descriptions before purchase- you can also convo me with any questions! I strive to make each of my individual orders with care and strive to make each customer happy. If there is anything I can correct for you or a future customer, please let me know.

Most of our items are personalized and not refundable. On items that are personalized, I do provide a digital draft for your approval and I like to ship quickly so I usually reply with a draft right away. If I provide a digital draft and you DO NOT reply to approve the draft- I reserve the right to send the product with my draft design choice engraved on it out 30 days after your order to close your invoice. There will be no refunds on items shipped at this 30 day mark if you decide on a design change. Most items ship within 2-3 days of your order.
Payment
Payment is expected via PayPal or directly through Etsy immediately after order is placed and if paying via check or money order, items are shipped after payment is received and cleared. If payment hasn't cleared in 10 business days, I reserve the option to relist the item reserved for you and cancel your order. Custom orders, when paid for by check, will not be started under after payment clearance. If you cancel the item before I start, I won't hold it against you. If you cancel a custom order after it's made- consider it all yours.
Shipping
We now feature a single base cost for shipping. Any additional item is shipped at no additional cost. I generally ship USPS first class or FedEx depending on size. I ship on Fridays or Saturdays of each week as a rule and more frequently as I have the chance. International customs and duties are the responsibility of the buyer. I will send you a confirmation of shipment by e-mail along with a tracking number! Tracking is included for all shipments regardless of size. International First Class only tracks through the US to departure for your home. Most international shipments arrive within 10-14 days of shipment but customs and service across our world is not equal so I allow 6 weeks for arrival before issuing replacements or refunds for international goods.
Additional policies and FAQs
I totally welcome custom orders. I work on my engraving files digitally so if there is a photo you want to see turned into a coaster, plaque, or wall clock- just pop the question (no- not THAT one). Contact me with any other questions you have. A few items may be available for wholesale inquires.

More information

Last updated on Sep 23, 2016
Frequently asked questions
Custom and personalized orders

Listings that include personalization welcome your request and personalization is included in the listing total. I also totally welcome custom orders. I work on my engraving files digitally so if there is a photo you want to see turned into a coaster, plaque, or wall clock- just pop the question (no- not THAT one). Contact me with any other questions you have. A few items may be available for wholesale inquires.

Care instructions

Items made from finished hardwoods can be gently wiped down with a damp cloth. For the requests that are made from raw hardwoods you can wipe down with any favorite oil including coconut or jojoba or your favorite.

Gift wrapping and packaging

I wrap all items so they are ready for gifting in either unbleached tissue paper or heavy kraft paper. I tie with string and include a gift tag. If you have a special note you would like added to your item just let me know. All of my packages include a gift receipt, not an invoice, so if the package label becomes damaged-- the postal service can deliver to the shipping address included on the package receipt.

Wholesale availability

Most items are available for wholesale inquiry. There is a minimum item number that depends on the item. Wholesale orders can customize the packaging and design on the item and I can include shop names and logos for resale. On request, the only indication of my shop is what is legally required on toys as we are a CPSIA registered brand.

Refunds on Personalized Items

Most of our items are personalized and not refundable. On items that are personalized, I do provide a digital draft for your approval and I like to ship quickly so I usually reply with a draft right away. If I provide a digital draft and you DO NOT reply to approve the draft- I reserve the right to send the product with my draft design choice engraved on it out 30 days after your order to close your invoice. There will be no refunds on items shipped at this 30 day mark if you decide on a design change. Most items ship within 2-3 days of your order. Of course I replace items that have any errors that don't match your original request- just let me know. Luckily this is quite rare as I copy and paste from your original request.

Refunds and Exchanges

Of course shipments that result in breakage are refundable- insurance taken on the shipment should cover the damage. You have the option of getting a refund, exchanging with store credit or I can quickly remake the item you purchased. Please be sure to check the sizing, color options, and scaling in the item descriptions before purchase- you can also convo me with any questions! If there is anything I can correct for you or a future customer, please let me know. If you'd like to return an item because you've changed your mind I don't mind as long as your item was not personalized. Once received and inspected, I refund the cost of the item. If you would like return postage deducted from your refund- contact me for a return shipping label.

Shipping

Most orders ship with a couple of business days and domestic orders arrive within 3 days of shipment. I have flat shipping enabled. Smaller items ship at a lower base cost and heavier items max out at a 2 lb rate. Additional items ship at no additional shipping charge. I generally ship USPS first class or FedEx depending on size. International customs and duties are the responsibility of the buyer. I will send you a confirmation of shipment by e-mail along with a tracking number! Tracking is included for all shipments regardless of size.

International Shipping

International First Class only tracks through the US to departure for your home. Most international shipments arrive within 10-14 days of shipment but customs and service across our world is not equal so I allow 6 weeks for arrival before issuing replacements or refunds for international orders.
International customs and duties are the responsibility of the buyer. Please be on the lookout for your postal service notification of packages available and ready for pick-up. For custom items that are returned to me after customs are refused or unpaid I cannot refund. Unpersonalized items can be refunded minus shipping expenses. You have the option to pay for them to be resent to you- I'll contact you or you can let me know your preference.