JustRightPottery

Just Right Pottery

Minneapolis, Minnesota

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Kelly ET Ross

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Kelly ET Ross

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Quality 2 Shipping 3 Customer service 2

About JustRightPottery

Sales 23
On Etsy since 2014

Shop members

  • Kelly ET Ross

    Owner

    I'm the lady behind the computer, camera, wheel and with both hands in the dirt that runs this shop.

Shop policies

Last updated on February 24, 2017
Welcome to Just Right Pottery! This shop features a collection of handmade ceramic pieces made exclusively by me. If an

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If your item arrives damaged please let me know as soon as possible and I will make it right. Refund requests will be handled on a case to case basis, please communicate any concerns to me directly and I will do my best to make it a pleasant and acceptable situation for all.
Shipping
It takes a special kind of science and finesse to safely ship pottery. This can sometimes result in higher than average shipping costs. Etsy calculates shipping costs based on your zip code and the size and weight of the piece. If you are local to Minneapolis I would be happy to waive shipping costs in lieu of pickups at my studio or home, just reach out to me to let me know! Maybe we could have a cup of coffee!

Already made pieces typically ship 1-3 days after ordering.

Custom pieces can take anywhere from 3-6 weeks depending on the number of orders in queue. Ceramics involve a long process of planning, throwing, drying, kiln firing, kiln cooling, glazing, firing again, cooling again and then packaging. I appreciate your patience throughout this process and am happy to keep you updated on the status of your order. Additionally, the kilns at the studio will not fire until they are full and if the studio is slow this could add time. If you need something by a particular date please indicate that in your order and I will do my absolute best to get it to you in time or refer you to another option.

I use recycled packaging materials as much as possible to save resources and shipping costs. All packages come with a tracking number which will be posted to the Etsy shipping page. If for any reason your package arrives damaged, please let me know as soon as possible and I will make it right.

More information

Last updated on Feb 24, 2017
Frequently asked questions
Custom and personalized orders

I'd be happy to discuss custom and personalized orders. Just send me a message to justrightpottery@gmail.com and we will see what we can work out. Pottery is not a "fast art" so expect any custom orders to take 4-8 weeks to complete depending on how the kiln gods are feeling about that particular piece.

Care instructions

All Just Right Pottery ceramic pieces are microwave, dishwasher and oven-safe unless otherwise noted. Sculptures can be lightly dusted or rinsed under a light drizzle.

Where is your Studio?

I make my own work, work as a studio assistant and teach at Fired Up Studios in Golden Valley, Minnesota. We are open every day to the public from 12-6 so stop on by! To sign up for a class visit their website, www.firedupstudios.com