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JustineBrooks' Shop Announcement

** Happiness Guarantee **

Don't worry, be HAPPY! We accept refunds and exchanges! If for some reason you are unhappy with your new purchase or it was damaged in transit, Justine Brooks Design will do its best to make it right. You will have the option to get a refund or exchange within 7 days of receiving your package. JB also stands behind the quality of her jewelry. If for some reason you need a repair, we will cover the cost of all manufacturing defects. If the item is damaged due to personal use (dropped etc.), JB will charge a small, but reasonable fee (often just the cost of shipping). LET'S GO SHOPPING
Nature and Nautical inspired accessories to match your beach and patio outfits. We offer unique, handmade jewelry. We ship orders out in 1-2 business days. Some of our favourite pieces are silver Anchor earrings, Gold Starfish bracelets, and Green Leaf bracelet.!

** PROCESSING TIME **
1-2 business days. All items are sent with a designer biography postcard.

** IMPORTANT **
(Please read)

TRACKING is NOT INCLUDED in our basic airmail shipping, therefore we can not guarantee the arrival of your package and can NOT be responsible for lost or stolen packages.

Please upgrade to DHL shipping if you would like a tracking number. Simply message us the item you would like and your shipping address. We will write you back a custom quote asap. All custom fees must be paid by the customer.

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FAQs

How do I use a Coupon Code?

When on the shopping cart page, you will see a text box next to a button that says “Apply Coupon”. Enter your coupon code into that box and hit enter. You will see it reflected in your total. Please message us if you have any problem with this.

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Do you include an invoice in the package?

No invoices are included in the package, unless requested. Invoice are not included as the item is often a gift.
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How is the item package?
All items come with Justine Brooks Design biography in a bubble wrap envelope.

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What if my piece of jewelry is broken when it arrives or breaks after use?

We are proud to offer a happiness guarantee. If for some reason you need help with a repair or anything else, please message us straight away to help resolve the problem. We will do everything to make sure you are happy.

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Do you offer wholesale?

Yes, please message us a little about your store/ boutique. We love retail partners!

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Want to find out more? Check out this shop's About page
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'Like' our facebook page ------- > receive a coupon for 10% off your first order!
https://www.facebook.com/JustineBrooksDesign

This shop accepts Etsy Gift Cards.

JustineBrooks' Sold Items