Accepted payment methods
Returns and exchanges
Any refunds will be issued only after I receive the item back in its original condition.
I will not be able to refund an item that is a custom order—personalized just for you.
Payment should be received within 3 days of the sale or the item will be relisted.
I collect sales tax on sales shipped to California addresses—8% for addresses within San Diego County and 7.5% for the rest of California.
I will ship your purchase using the USPS First Class mail, within 1-2 business days of receiving payment. Your item should arrive, nicely giftwrapped, within 2-5 business days. If you need it faster, let me know at checkout time and we can arrange for a faster delivery.
I will use the address attached to your Etsy account, unless you request that I use a different address.
You will be able to track your package through Etsy by going to Your Account > Purchases & Reviews to find your order, and in the top right corner of the order you will see a box with its shipping status. There you will see a button marked “Track Package”.
If you still see the shipping status as “Not Shipped”. and it is 1-2 business days after I have received your payment, please send me a message through Etsy’s messaging system, called Conversations.
I package shipments carefully, but if your item is damaged upon receipt, please let me know right away and send me a photo of the damage. I insure shipments.
I welcome international buyers, but please contact me for correct information on the cost to ship to your country.
All items are shipped via United States Postal System International Priority Mail. The arrival of the package to your country's Customs Office is estimated to be from 6 to 10 business days. Upgrades for faster delivery times are available.
Please allow for extra time for customs clearance. Tracking is not available for International shipments.
Import duties and/or taxes have not been included in the item purchase price or shipping charges. Import taxes and charges (VAT) are the buyer's responsibility.
For more information, please check with your country's Customs Department to determine what these additional charges might be.
Additional policies and FAQs
I am looking forward to creating personalized custom items. I will list a custom item on Etsy as a RESERVE for your Username.