Daniella Lada on Jul 25, 2014
I'm speechless with the care of the order I just received. I order handmade paper supplies every year for my son's birthdays parties and you could say its hard to go wrong with cupcake toppers, tags and etc. The difference with "justynLeighDesigns" started with the communication and her effort to accommodate the size I have in mind, sending me a picture of what she came up with. This was a pleasure after been a little discourage with so many Etsy stores being rude just to answer you. And today I was speechless when I received in the mail a package handled with such a good care, beautifully packed, sealed, with a handwritten thank you note. Is that enough? For me is how every single business should run, despite if is online or in person. JustynLeighDesigns, hats off to you. You have got a client!
feralspassage on Mar 11, 2014
There perfect as usual, thanks!
feralspassage on Oct 9, 2013
Perfect as usual, thank u!
Accepted payment methods
- Accepts Etsy gift cards
Refunds and Exchanges
I ask that any damaged items be sent back or have a photo of the damaged item provided and I will gladly send a new item (as replacement) or a refund.
If the item is not recieved in the timeframe it's expected, please convo me first so we can try to track it before we decide what to do. I usually ship the same day or within a couple days as the order is placed so the shipping is usually pretty quick, but sometimes things get held up in the mail. On international orders I will not be able to track the item, please let me know if it takes a long time to arrive. Please remember that customs can take a very long time. Thanks!
Any custom orders (with names/specific personal details/dates) over $30 will require a deposit of half the quoted price, and these types of custom orders may not be cancelled once all of the items are made due to a change of mind. If there is a major problem, such as a changed wedding date, cancelled party etc. please convo or email me ASAP and let me know what is going on. I am always willing to work with you, sometimes stuff just happens!
Thank you so much!