KCowie

Specializing in Wedding Keepsakes

London, Canada · 7432 Sales

KCowie

Specializing in Wedding Keepsakes

London, Canada 7432 Sales On Etsy since 2009

5 out of 5 stars
(1692)
Shop owner

KCowie

Contact

Announcement   US & International orders are now shipped directly through the USPS with tracking. Canadian orders are shipped through Canada Post.
Welcome to my Etsy shop. Here you will find a variety of custom photo items for your special day. Please plan in advance of your event to avoid disappointment. If you are unsure of your time frame please contact me to discuss it before purchasing. Custom items do take time to create before they are shipped, production time is currently 7-9 days.

Announcement
Last updated on Aug 24, 2016

US & International orders are now shipped directly through the USPS with tracking. Canadian orders are shipped through Canada Post.
Welcome to my Etsy shop. Here you will find a variety of custom photo items for your special day. Please plan in advance of your event to avoid disappointment. If you are unsure of your time frame please contact me to discuss it before purchasing. Custom items do take time to create before they are shipped, production time is currently 7-9 days.

KCowie

Contact shop owner

KCowie

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About

About Me...

I started making custom photo bouquet charms in early 2011. I soon found out that there was sadly a great need for these wonderful wedding keepsakes. I was fortunate to have both of my parents at my own wedding but that is not the case for so many brides and grooms. It gives me great pleasure to create these photo charms and incorporate a loved one on a wedding day.

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Shop members
  • Kathy Cowie

    Owner, Maker, Designer

Shop policies

Last updated on August 24, 2016
Welcome to my Etsy shop my name is Kathy. Please do not hesitate to contact me if you have a question.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
US & International orders are now shipped directly through the USPS with tracking.
Canadian orders are shipped through Canada Post.


SHIPPING COST:

Canada $3.00 each additional item is .50 cents

USA $4.95 each additional item is .50 cents

Everywhere Else $7.95 each additional item is .50 cents

I accept Paypal as payment method and Etsy's Direct Check Out. Credit card payments can be made using paypal without having to have a Paypal account. When you complete your transaction select pay by "credit card". Please see link below on how this is done.

https://www.etsy.com/help/article/361

** Please note if paying with e-check it takes 3-5 business days for payment to clear. Order then will only be shipped, or if a custom item it will then be started.
Shipping
Items are shipped to the address provided on the paypal invoice. If an incorrect address is given I am not held responsible for it being returned. Buyer will have to pay again for shipping to receive their item.

Any custom charges are the buyers responsibility to pay.

All my packages are sent Light Packet/First Class, this is the most affordable method. Canadian orders are shipped Mon-Fri. US & International orders are shipped on Tuesdays and/or Wednesdays.

I cannot predict when your package will arrive, once in the postal system it is out of my control, please plan in advance of the event your order is needed for.

Priority shipping and available for US buyers and Xpresspost and Expedited for Canadian buyers, please contact me if this service is required.
Refunds and Exchanges
Due to the nature of customized items these cannot be refunded or returned. If damaged or lost during shipping I will refund or remake the item.

*If you do have an issue I appreciate being contacted before feedback is given so we can work together towards a solution.
Additional policies and FAQs
Do you offer local pick up?

I do all communications by email or Etsy convo only. I do not offer any local pick up of orders.

More information

Last updated on May 7, 2016
Frequently asked questions

Sizing details

When sending photos please send full size images so I can crop photo how it is needed for your order, don't crop it before you send it to me. Please do not send Instagram photos, these are difficult to work with.

Custom and personalized orders

None of my products are DIY items. I require photographs to be sent to use for custom photo orders. Failing to send a photo will delay your order and wedding items are time sensitive. Other items require personalization details, if no details are left your item will be delayed. I do send out a couple emails and Etsy convos asking for this info, it is then up to the buyer to contact me and send details.