KELACHARMS

KELA Non-slip hair jewelry clips in easily & stays put

Cleveland, Ohio
| 1,180 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Announcement    Welcome to KELA hair jewelry and accessories. Your Story, Your Style, Every Day!
We specialize in unique handcrafted hair accessories for all occasions. If you have any questions, please don’t hesitate to reach out to us directly. We usually reply very quickly and are here to help make your shopping experience as simple as possible.

KELA recommends selecting 'Express Post' for all urgent orders. Please message us if you have any questions regarding postage.

See our instagram @kela_official for some styling tips and tricks!
Leave us a review or simply message us, we LOVE feedback! Need the product gift wrapped? Just message us, we're happy to help make your gift memorable!
Happy Shopping! xo

Announcement

Last updated on Jan 10, 2024

Welcome to KELA hair jewelry and accessories. Your Story, Your Style, Every Day!
We specialize in unique handcrafted hair accessories for all occasions. If you have any questions, please don’t hesitate to reach out to us directly. We usually reply very quickly and are here to help make your shopping experience as simple as possible.

KELA recommends selecting 'Express Post' for all urgent orders. Please message us if you have any questions regarding postage.

See our instagram @kela_official for some styling tips and tricks!
Leave us a review or simply message us, we LOVE feedback! Need the product gift wrapped? Just message us, we're happy to help make your gift memorable!
Happy Shopping! xo

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Tricia Corsillo

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Tricia Corsillo

Reviews

Average item review
5 out of 5 stars
(365)
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About KELACHARMS

Sales 1,180
On Etsy since 2018

KELA - The world's first non-slip hair jewellery

Shop members

  • Tricia Corsillo

    Manager

  • Michael McCormac

    Owner, Director

Shop policies

Last updated on Mar 7, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Mar 22, 2023

Frequently asked questions

Wholesale availability

Contact kelly@kelacharms.com to receive our wholesale information.

Can I get a refund due to change of mind?

We accept returns however, the return postage is to be covered by the buyer. We will not issue a refund until the product has been inspected and is in its original condition.

Can I get a refund because my parcel took longer than expected to arrive?

Due to the current events happening around the world there are expected delays in postage as postal systems deal with the high demand of online shopping. We ask that you please be understanding if your order takes longer than expected to arrive. We are not liable for late delivery incurred by postal service. If your item is late and you would like a refund we can provide a refund once the items have been returned and inspected. The return postage is at the buyers cost.

Do you offer coupon, vouchers & discounts?

Yes, we sure do. We periodically offer discounts and coupon codes on all the accessories in our shop. Only one offer can be used at a time.

We offer FREE SHIPPING on US standard orders over $50, always!

We also offer 15% off on your second order and a 30% off thank you voucher when a review is left.

How fast do your products ship?

Orders are processed and shipped within 1 business day.

How long does delivery take?

DOMESTIC Shipping time frames:
5-7 for standard post
3-5 days for express post

INTERNATIONAL Worldwide Shipping time frames will vary depending on the country, but are around:
10-15 business days for standard post
5-7 for express post

• Orders are processed within 1 day
• Shipping dates are approximate and are not guaranteed.
• Please do not count weekends and holidays.
• Orders placed during weekends, special promotions and holidays may take additional processing time due to increased order volume.

I received a damaged item, can I get a replacement?

If you receive your KELA hair jewelry and it is damaged in some way, please contact us within 10 days of delivery with your name, order number and a photo of the damage so we can help you with a replacement.

Seller details

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