KICOLI's Shop Policies
Welcome to KICOLI!
KICOLI is a handmade material store.
Here you can find materials such as masking tape, sticker, fabrics made in Japan.
I accept Paypal only.
Payment is due by 24 hours of ordering.
If I don't receive the payment confirmation by the time, the order will be cancelled automatically.
Shipping policy has changed on the date of March 28, 2012. ( Partly updated on April 14 )
..:: Shipping method::..
Basically, all orders sent via Small packet air mail.
Express mail and SAL is available upon request.
Small Packet Air Mail which takes *7 to 10 days for the delivery
Express Mail Service which takes *3 to 7 days for the delivery
SAL ( economy air mail ) which takes *2 to 4 weeks for the delivery
*Delivery time to Asia, Oceania, North and South America, Europe. Delivery time to Middle East and Africa can not be estimated.
Please note that the number of delivery days is an estimate. Depending on the situation of delivery transport, customs clearance, and local handling conditions, the number of days will differ.
..:: Insurance and Tracking ::..
For the orders $60.00 and over will be given tracking number.
For the orders less than $60.00, tracking is optional service.( $5.00 extra ) This is strongly recommended option. In the case the buyer doesn't choose tracking and the parcel has lost or get damaged, we can NOT respond for it. But if the buyer add tracking service, we can help searching it. Also, we can pay back the money in the case the parcel has gone missing completely.
* As Express mail already includes Insurance and tracking in its price, they can not be removed.
..:: Postage ::..
Listed postage is calculated based on small packet air mail setting for small quantity purchase. For large quantity purchase like 10 meters or more, overcharged shipping will be refunded after checkout.
Shipping fare will change depending on currency exchange rate between US Dollar and Japanese Yen.
If you would like to know actual postage before you order, please give me your purchase list. I'll calculate actual postage and let you know how much it costs.
Refunds and Exchanges
If you need refund or exchange, please contact us within 7 days of receipt.
We offer full-refund when there is an error on my part.
When the buyer dose not like the item, we offer refund except postage.
The item should be returned to us in mint condition.
In the case the buyer reject the payment unilaterally, we may take legal action.
Additional Policies and FAQs
..:: Reservation ::..
If you would like reserve some items, please send a convo. We will make a custom listing for you. Custom listing valid for 10days. If the payment has not done by then, your listing will be expired automatically.
..:: Copyright ::..
Please note that commercial use of designer fabrics are prohibited by the copyright of the designer. Permitted for personal use only.
Last Updated October 3, 2012