KITSCHCREATIONS' Shop Policies
**Welcome to Kitsch Creations by Crystalfish!**
My name is Jaye Wood and I used to be a bead snob, only creating the finest quality jewelry with the finest quality Swarovski and semi-precious components. My jewelry was covetable and sparkled, loved by many and... then the credit crunch happened and we were all in the same boat or worse as some of us were tossed from the steady income lifeboats into the icy seas of financial uncertainty.
Suddenly Swarovski and silver were out of the budget and cute kitsch and infintely more loveable fimo beads were most definitely in. It took a while to deal with the transition - always the little Swarovski devil on my shoulder would pipe up "Well what are you going to do with that? You won't create a high end masterpiece!" and I'd pause and gaze longingly at expensive components.
Many times I walked past the fimo beads, until one day I thought "I wonder if.." and a whole new world of fun and imagination opened...
Once I got home the endless possibilities became apparent and, like a kid with a new box of Crayola crayons, I set to work sorting all the kitsch little shapes which have the potential to brighten up the most difficult days. I simply love making up all of the new combinations of tutti frutti, sugar n spice and flower power, whilst putting the same care and attention into their creation.
*I believe that less costly components can still look amazing if manufactured using the same exacting standard of perfectionism and color-matching that I use in my more expensive jewelry. Whatever you buy from any of my Crystalfish outlets, you can be assured that your item will be lovingly handcrafted to exacting standards. The only difference will be of course, the cost...
Thanks for looking. I hope you'll let a kitsch creation wend it's way to your home and brighten up your day...
*Payment is made by Paypal at time of purchase and must be received prior to your kitsch creation being dispatched. If I do not receive payment via paypal within 5 working days of you placing your order, I will cancel your order and the item will be relisted.
*The buyer is responsible for any sales or import taxes arising from overseas shipping - please check before ordering.
*If you need to cancel an order after it has been shipped, you will need to bear the cost of returning the item to me. Once I receive the item in the same immaculate condition as it was originally sent, I will refund your paypal account for the cost of the item, less my etsy listing fees and postage costs.
*Other than when my shop is in vacation mode, I aim to dispatch all paid for items within 3 working days. If you have requested a custom item which requires the ordering of additional supplies there will inevitably be a delay in dispatch but I will let you know the expected dispatch date.
*Shipping is by United Kingdom Royal Mail (1-2 working days) and overseas items are dispatched by Airmail (European Union 3-5 working days; rest of the world 5-7 working days) though please note busy postal periods and customs enquiries can cause delays to these quoted timescales. I can't be held responsible for any postal delays or financial penalities resulting from customs interventions - please check your country's policies if you are unsure before placing an order.
*Proof of postage is obtained for all items. If you require insurance, or Royal Mail Registered or Special Delivery this will incur a separate cost so please ask in the "messages to seller" for a quote at time of purchase.
Refunds and Exchanges
I hope you will be delighted with your own very special kitsch creation but if it is not to your satisfaction, I am happy to refund your payment (less etsy listings fee and postage) provided it is received in the same immaculate condition as which it was sent and provided I am notified within 10 working days of receipt of the item..
*I take great pride and check and double check my work but in the rare event that you receive a damaged or faulty item, please let me know immediately and I will arrange with you to return the faulty item and a replacement to be sent. Please note that in the case of random stringing designs, your replacement product may differ ever so slightly as all such products are unique.
*Other than in the case of faulty workmanship, I regret that I am unable to issue refunds on bespoke custom listings.
Additional Policies and FAQs
*Care for Kitsch Creations*
*Most of my kitsch creations are made from polymer clay beads and, whilst they are quite resilient, they do not compare with diamonds on the Mors scale. Be aware that they can be dented easily and are susceptible to extremes of heat.
*Being essentially polymer, they can also react with certain chemicals. It's probably a good idea to spray perfume and other beauty products on first and let them dry before wearing your jewelry. This is particularly important in kitsch creations which utilise black metal findings (unless of course you find the oil mark around the neck an attractive by product!)
*Because your jewelry is made from small components, it's probably not a good idea to let your baby or toddler use it as a teething tool. I string my designs on plastic coated beading wire, but it is not designed to withstand extensive tugging and pulling!
Janine Wood, 27a Minster Precincts, Peterborough, Cambridgeshire PE1 1XZ
Contact email: kitsch [!at] crystalfish.co.uk
Last Updated March 6, 2012