KKMade01 is taking a short break
Reviews
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melendey07 on Sep 10, 2023
3 out of 5 starsStitching was a little sloppy around the Apple, and the packaging was not the best. The item came very wrinkled. Seller did make the deadline, but I stressed out for awhile because she never responded to my message requesting a delivery confirmation date. I messaged her because the expected delivery date was very close to the date I needed it and I wanted to make sure it would arrive in time. A response would’ve been nice.
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Ashley on Oct 28, 2023
1 out of 5 starsI ordered this 2 months ago almost and have not received my order or any correspondence back from the 2 emails I have sent so far requesting my money be returned. Do NOT shop with this company.
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Trina on Oct 28, 2023
1 out of 5 starsI placed the order for this shirt and after the delivery timeframe and I still hadn’t received it, I sent two follow-up emails to only received the same “automatic response.” After more time passed I finally submitted a request for a refund. I place quite a few orders and this is the first time I have experienced poor customer service.
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Ellen on Oct 28, 2023
1 out of 5 starsSeller has stopped communicating and my item has still not arrived over 2 months after I ordered it.
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Bill Crow on Oct 19, 2023
1 out of 5 starsI never received the item and eventually had to ask for my money back.
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leggo37 on Oct 18, 2023
1 out of 5 starsSeller marked item as fulfilled and gave bogus tracking number. Seller never shipped my item and didn’t respond to messages. I had to open a case with Etsy to get a refund, Buyer Beware.
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leggo37 on Oct 18, 2023
1 out of 5 starsSeller marked item as fulfilled and gave bogus tracking number. Seller never shipped my item and didn’t respond to messages. I had to open a case with Etsy to get a refund, Buyer Beware.
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Abbi on Oct 4, 2023
1 out of 5 starsIf I could leave 0 stars I would. I hate to say that. I ordered in mid-july. It is not October and still have not received my order of 2 tshirts. I have contacted the shop owner multiple times. With her only responding 1 time. But she is able to post to Facebook almost everyday? Marketing seems to be a priority over customer service apparently. Save yourself the headache and don't waste your time or money.
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michaelcanada2705 on Oct 3, 2023
1 out of 5 starsNever received and never had any return messages from seller.
Shop members
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kk green
Owner
Hi! I'm Kaitlyn. I'm the mom to 3 little girls with a heart and passion for being generally creative. In my shop you will find a little of this and a little of that. I do embroidery and vinyl and can customize just about anything you can think of!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
Size charts are available for each listing. If there is not one in the uploaded photos please contact me and I will provide one and add it to the listing. Please ask if unsure of sizing, as I can not take a return on a custom item.
UNISEX VS LADIES FIT
Many tops offered here at KK made have the option for a ladies fit or a unisex fit. Ladies fit runs smaller and tighter, and unisex fit is looser. Ladies v necks are also lower cut than the unisex. Please see each individual size chart for specifics. Ladies fit does run small so size up at least once. NO RETURNS OR EXCHANGES FOR WRONG SIZE ORDERED.
Custom and personalized orders
NO RETURNS on custom items, unless a mistake is made by the shop. If a mistake is made contact shop and a prepaid label will be sent.
Incorrect items are required to be returned before shipping correct ones. Please note, sizing issues do not constitute a mistake on the shop's part, as size charts are available upon request. Returns/Refunds/ order issues must be requested within 48 hours of order delivery. ALL SALES FINAL.
If I order this today, when will I receive it?
I have a turnaround time of up to fourteen business days to ship out. If you need something by a specific date, please message me first and include the date you need it in the notes to seller section at checkout. I HIGHLY suggest choosing priority shipping at checkout!
My order is too big/too small. Can I return or exchange?
Almost all orders are custom made just for you. I can not exchange or refund an order based on size issues, as sizing charts for everything are available upon request. I am working on updating listings with size charts on the listing itself but if you need a size chart please message me before you order.
Do you take custom orders?
I absolutely take custom orders! Please send me a message and we can discuss the item you are wanting. Note: After we decide what it is you are wanting I will set up a custom listing for you, once the listing is purchased I will then send you a mock up of the design in my software. No mock ups will be sent without purchase of the listing first. After your approval of the design, no changes can be made.
I ordered on accident! Can I please cancel?
Due to the custom nature of my items if a cancellation to an order needs to be done a request should be made within 5 hours of order placement. After 5 hours no cancellation requests can be honored, as I do work as quickly as possible to gather supplies needed for each order. If I have already started gathering supplies for your order needing to be cancelled, a restocking fee may apply.
Holiday Orders
Each item is made to order. The shop can only guarantee when an order can leave here. Shipping times are determined by USPS. Shop highly suggests upgrading shipping to priority at checkout. 20% restocking fee will be charged if ordering after the cutoff and then cancelling due to timing.
Do you warrantee?
Items sent out are in good working order. After 14 days of delivery if an issue arises (item breaks, tears, etc) KK Made cannot warrantee items. Of course if there is an issue with an item upon arrival, it should be brought to our attention immediately (within 48 hours of delivery). Shop holds the ability to refuse a warranty if heavy misuse is evident. Normal wear and tear does not count.
What is your turnaround?
Each item is custom made and ready to ship within fourteen business days. This does not include weekends and holidays. Please plan accordingly!