Fox & Owl Jewelry Earrings Watercolour Illustration Art
KLangIllustration's Shop Policies
First of all, I would like to say most importantly, that communication is a must. If anything goes wrong with the transaction, or even if you just have a question please contact me! I will always do my best to reply within a few days of your message.
PayPal is my preferred method, if you really can't do PayPal please feel free to drop me a message.
Everything is packaged carefully to ensure a safe arrival.
Shipping within Canada can take up to 3 weeks. Usually it will not take this long, but it does happen!
Shipping to the USA can take up to 4 weeks, though it usually falls within 2 to 3 weeks.
Shipping anywhere else can take up to 4 weeks as well, this is rare but not unheard of!
If you want insurance or tracking, please contact me ahead of time, I will inquire about the prices and I can add it to your order.
Refunds and Exchanges
In the event that your item does not arrive safely, and there is some damage, please take a photo of the product, and we will negotiate what to do about it. Whether you want a replacement, or a refund. Shipping costs are non-refundable.
Please note that in the event of a replacement, handmade items will not be completely identical!
Returns: Buyer pays the return shipping if you want to return it. Please contact me within 30 days of receiving the item to arrange to ship it back to me and for me to send you a refund. Item must be returned in the condition that you bought it in! :)
Last Updated November 22, 2011