KelMurphyPhotography

Unique Custom Items, Personalized Jewelry and Cufflinks

Pennsylvania, United States · 277 Sales

KelMurphyPhotography

Unique Custom Items, Personalized Jewelry and Cufflinks

Pennsylvania, United States 277 Sales On Etsy since 2011

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Kel

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Kel

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Kel

Shop policies

Last updated on September 24, 2011
Welcome to K Murphy Designs!


Current Turnaround Time:

Please allow 2-4 business days for mock-ups - after I receive all necessary photos and/or information needed . You can generally expect your order to be completed within 6-10 business days. Timing will vary based on: item/s purchased, order size and your response time to emails. The resin process will not be started until I have your Okay first. Larger orders will require more time. All items are handmade and processed by yours truly. :)

Custom Photo Candle Holders will generally take longer than the other items in my shop. Please allow 6-14 business days before shipping - after the design is finalized and I have your Okay to begin.

If you need your item/s within a certain time frame please send me a convo prior to ordering! Depending on your request and location the shipping may need to be upgraded.

Rush orders are currently available for certain items. Please send me a convo first. See additional information below.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal for payment; all credit cards are excepted even without a PayPal account. For credit card payments - choose PayPal and you may enter your credit card information (without even signing in to Paypal's service.)
Shipping
US orders will be shipped via USPS First Class Mail (estimated 3-5 business days) with tracking/confirmation. Please see "Current Turnaround Time" above.

International orders will be shipped with USPS First Class Mail. The US Post Office no longer gives ANY time estimates for International shipping - but I find that it generally can take anywhere between 2-4 weeks based on customs. Please contact me for upgraded shipping prices (Priority and Express) - however a delivery date cannot be guaranteed. All international customers will be responsible for any customs fees that may arise.

I ship to the address you provide with your Paypal payment. Please make sure this is correct - or notify me of a change ASAP.
Refunds and Exchanges
If for any reason you are not completely happy with your purchase - please notify me within 7 days. I will offer either a refund or exchange - rush fees and shipping charges are non-refundable. You are responsible for the cost of return shipping back to me. All returns will be charged a 20% restocking fee - this will include my Etsy/Paypal fees. Returned item must be in its original condition and packaging and must be post-marked within 14 days.

All custom sales are final.
Additional policies and FAQs
Rush Orders:

Please send me a convo prior to ordering to confirm that this service is currently available. All rush orders will be sent out within 5 business days from when the order is placed - based on all necessary information being received from you AND having your OK on all mock-ups. The fee for rush orders is $15. This price does not include upgraded mail fees (Priority or Express) so please contact me for details. Rush fees are non-refundable. Not all items are able to be expedited, so please check first.



Resin Item Information:

Each image will be professionally processed and edited/cropped according to your preference. As a professional Photographer and Graphic Designer, I take pride in processing each image (no extra charge for these services). I will always send color mock-ups to you before beginning the resin process. I love for my customers to be just as involved with their item as I am!

Email your photos to kmurphydesigns [at] comcast [dot] net after purchase. Please send un-cropped, un-edited photos so I am able to run the necessary edits. Feel free to send me your images in the highest resolution possible, it will make for the best final piece! Be sure to let me know what color edits you would like done (full color, bw, etc.) and if you have a preference on cropping. As a life-long-perfectionist I can promise you that your images will look their best! I will NOT begin the resin process until I receive your okay!

***Note: Your images will be processed in high-resolution and will be crystal clear (depending on your photos). Unfortunately, it was impossible for me to show the image quality in my photos because of the ridiculous shine of the resin (definitely not a bad thing!) Also note that any time resin is used there is a slight chance of teeny-tiny bubbles appearing. I do my best to make sure they're non-existent, but this is all a part of the handmade process. Please realize that resin is much different than putting your photo under a glass dome. It is an expensive, time consuming process and makes your item 100% waterproof. All materials used are very sturdy. My resin pieces are virtually indestructible and are made to last, unlike photo jewelry simply covered with glass.**

Custom Photo Candle Holders will generally take longer than the other items in my shop. Please allow 6-14 business days before shipping - after the design is finalized and I have your Okay to begin.