KaliLainePhotography's Shop Policies
Welcome to Kali Laine Photography. An Etsy shop dedicated to providing high-quality fine art photography prints.
I gladly accept custom, wholesale and international orders.
Accepted forms of payment: Debit, Credit Cards, Etsy gift cards and paypal.
We ask that you please purchase seriously as orders can not be cancelled once placed.
NO REFUNDS, EXCHANGES OR CANCELLATIONS. ALL SALES ARE FINAL.
Please allow 5-10 business days for your item to be created, and an additional 2-5 business days for your item to arrive via USPS with standard shipping in the US.
Lost or Damaged Mail: Unfortunately Kali Laine Photography is not responsible for lost or damaged mail. Once your item has been shipped and received at the local post office it is out of our hands and in to USPS. If you're concerned about a package that is in transit, please contact your local PO.
If your package was marked "Delivered" by USPS but you did not receive it we recommend contacting your neighbors and calling the Post Office. More often than not, it shows up the next day or two. There is unfortunately nothing we can do as a small business once your package has been marked Delivered. Tracking is provided to protect the buyer and the seller.
International Shipping: Please be aware that Kali Laine Photography is not responsible if your package gets delayed in customs. You are also responsible for any additional fees or taxes. Please allow up to 2 weeks for your order to arrive.
Incorrect Shipping Address: Your order will be shipped to the shipping address provided when ordered, unless a different address is requested by customer prior to shipment and we have received your message. Kali Laine Photography is not responsible for incorrect shipping addresses. If your order is shipped to the wrong address, new postage will have to be purchased by the customer once, and if, your package makes it way back to us.
BOGO: Shipping assumes both items are going to the same address. If that is not the case, convo me, please.
Refunds and Exchanges
I'm sorry but at this time Kali Laine Photography is unable to accept returns or exchanges, please purchase seriously. Orders can not be cancelled.
Damaged Items: We understand that sometimes things happen, regardless how well an item is constructed, inspected and tested. If your item has a print defect or is broken in transit. Please contact us within 14 days of recieving the order. Picture proof will be required and Kali Laine will replace any resonable defect free of charge with free shipping back to you. Slight imperfections can be expected and replacement items are subject to the discreation of Kali Laine Photography.
Additional Policies and FAQs
Please contact me in regards to wholesale or custom orders.
Last Updated December 28, 2015