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KallosDesigns' Shop Announcement

Earrings, necklaces, and bracelets handmade with sterling silver, brass, gemstones, pearls, Swarovski Elements, Czech glass, and leather. Statement, classic, and vintage-inspired designs to evoke beauty and confidence.

KallosDesigns' Shop Policies

Welcome

Thank you for visiting my boutique. I am excited to share my handmade jewelry with you!

Payment

NAVIGATING ETSY
New to Etsy? Click here to find out how to purchase an item: http://www.etsy.com/help/article/339

TAXES
Texas residents pay 8.25% sales tax.

Shipping

ADDRESS
Items ship to the address you have provided Etsy.

MULTIPLE ITEMS
Shipping discounts are applied when multiple items are purchased; the discount will be reflected in the shopping cart. Note that the discount only applies to items shipped in the same package, to the same address.

DOMESTIC ORDERS
Shipments mail via USPS First Class. Domestic orders include Delivery Confirmation, which means you can check the shipping status online.

INTERNATIONAL ORDERS
Shipments mail via USPS First Class International. International buyers are responsible for any duties and customs charges that may be incurred. I recommend checking with your government/ postal service before buying.

Refunds and Exchanges

RETURNS
I want you to love your purchase! If you are unhappy with an item for any reason, contact me within 30 days of receiving it, and we will resolve the concern together through a return or exchange. In the event of a return/ exchange, the buyer is responsible for the postage and securely returning the item.

DAMAGES/ MISSING ITEMS
If your purchase is damaged or lost in the mail, contact me. I will follow up with my local Post Office for you. If necessary, I will replace the item or refund the purchase amount if the item cannot be remade.

Additional Policies and FAQs

ALLERGENS
Most of my jewelry is made with sterling silver. Sterling silver is 92.5% pure silver and 7.5% other metals, usually copper. Individuals with copper allergies may experience skin discoloration or a reaction.

I work in a smoke-free home. I do have a curious Jack Russell who occasionally watches me create. :) In general, she stays away from supplies and completed designs though.

JEWELRY CARE RECOMMENDATIONS
If you have purchased an item with sterling silver, I suggest storing the piece when not wearing it. Keeping it in the open air will cause it to tarnish quickly, especially if you live in locations with higher levels of humidity. Something as simple as a ziplock bag in your jewelry box can work great. Rubbing a soft 100% cotton cloth over the metal after wearing it can help wipe away body oils or make-up that will create tarnish. If your silver has begun to tarnish, a silver polishing cloth, such as the Sunshine Polishing Cloth, can restore shine.

If you have purchased a chunky or statement necklace, it is best not to hang it for storage. Instead, place the piece flat in your jewelry box. Although I double crimp the very heavy pieces, hanging creates a constant tension on the crimps, links, etc that can weaken them over time.

Last Updated February 10, 2015