KandHCreationz is taking a short break
Reviews
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Isis on Nov 22, 2023
3 out of 5 starsI just received this. I ordered it 2 months ago. This was for a Halloween costume. I ordered something similar from another vendor and luckily it arrived in time for Halloween. The product is great but I can’t do anything with it. You can see it was post dated on 10/3 with another tracking label, I’m guessing from the U.S. on 11/17. I’ve received other shipments from Canada much faster in the past which is why I thought giving it at least a month before I needed it was plenty of time. No cancellations or returns. Nothing against the product or vendor.
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Breanna on Nov 7, 2022
4 out of 5 starsItem I received had silver hardware and white stitching unlike photo, still very nice. Thank you
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stephanie on Dec 27, 2023
5 out of 5 starsI had one from a previous order from 6 years ago. It still in pretty good shape, even i have it hard life haha! But I wanted I new one :) super satisfied again! Thanks :) (old one obviously is the pink one)
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Melanie Rose on Oct 3, 2023
5 out of 5 starsSuper customer service. Highly recommend. The transfers are excellent.
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lindaarchibeque on Sep 30, 2023
1 out of 5 starsIf I could give my experience with this seller, zero stars, I would. Item arrived ripped to shreds. Packaging was horrible. Seller did refund my money, but also promised to send a replacement transfer. That was over a month ago. Reached out to the seller and she is ignoring me. Save your money, shop elsewhere!
Jade responded on Sep 30, 2023
As clearly stated all items are shipped lettermail & can take approx 4-6 weeks from CA to the US. Once mailed I have no control over how they are handled or how long it takes. It is unfortunate the initial package arrived damaged. As you already shared, full refund was provided, a replacement was sent by lettermail at no additional cost & sent in good faith. Your review specifically highlights the condition of the package upon delivery and suggests I did nothing to prevent damage during shipping. This accusation is preposterous. Rating businesses for damage that occurs during shipping is unfair, especially when that business went above & beyond to make things right. I am truly sorry the shipping experience was not what you expected. I hope your future interactions with other businesses owners are more respectful.
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Faith on Aug 12, 2023
2 out of 5 starsI’ve been using this badge reel for a little bit now. It’s so cute, I loved it. The floral top part has fallen off several times. I finally sanded the metal plate and plastic part and it seems to have worked. Now the other day I went to badge in and the string broke and it’s no longer fixable.
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Creating custom heat transfer vinyl designs!
Shop members
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Jade
Owner
Mama of three, KH&M, located in the southwest corner of Southern Alberta, Canada.
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