KarenBrunsDesigns

Karen Bruns Designs

Tracy, California · 579 Sales

KarenBrunsDesigns

Karen Bruns Designs

Tracy, California 579 Sales On Etsy since 2014

5 out of 5 stars
(42)

Announcement   Welcome to Karen Bruns' Designs on ETSY. I sell kits and patterns for bead weaving. I also have some of my glass products listed for bead embroidery.

Announcement

Last updated on Jan 6, 2016

Welcome to Karen Bruns' Designs on ETSY. I sell kits and patterns for bead weaving. I also have some of my glass products listed for bead embroidery.

Karen Bruns

Contact shop owner

Karen Bruns

View all 118 items

Reviews

Average item review
5 out of 5 stars
(42)
View all 42 reviews

Shop policies

Last updated on October 7, 2017
Hello and welcome! Thank you for your interest and time in my shop. Please feel free to email me and ask for any further information on my items or questions regarding my shop items that is not addressed in my shop policies.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
For kits or glassware, I accept a return with full refund on the item only (not shipping) but the item must be returned within 72 hours after you receive it. You are also responsible for paying for the return shipping, USPS, Priority mail, which includes tracking. IMPORTANT NOTE!! If you do not ship the item back, with tracking, I will not guarantee a refund.

The item must not be altered, damaged or out of it's original condition (meaning it must be unused). A refund will be issued once I have the item back. Thank you and please email or contact me for more information or if you have questions.

Digital files, tutorials: Because of the nature of digital information, no refunds are available once the file has been downloaded.
Payment
I take Paypal payments as well as credit cards and Etsy gift cards.
You can open a free account at www.paypal.com
Shipping
If you have ordered a kit or piece of glass, it will generally ship USPS First Class Mail with Delivery Confirmation (Tracking). Once the item leaves the shop, I can't be responsible for it's arrival to you unless you choose to purchase insurance. Please contact me ahead of placing your order if you would like to purchase insurance for your shipment. I will ship USPS priority mail for multiple item orders that meet or exceed my priority mail pricing and fit in the box (otherwise, your order will be shipped USPS first class).

Orders are shipped within 1-3 business days of receiving the order & payment, unless for some reason we are experiencing a shipping delay (in which case an announcement will be posted on the shop front page).

Packages sent by regular 1st class mail from the US to an international destination can take anywhere from 10 to 30 days (or more) to arrive to your shipping destination. International buyers needing their orders expedited should contact me prior to placing their order. Priority Mail International (approx. $30-35) delivers within 6-10 days. Priority Mail Express International (approx. $60-70) delivers within 3-5 days.

Customs forms are marked "merchandise" and are pre-filled with the amounts and descriptions by the Etsy shipping system and I have no control over what gets checked. Duties and fees for international shipments are the responsibility of the buyer. Please do not ask for me to change the customs form (e.g., by marking it as a 'gift' or by declaring a value that is less than the total value of the order). I simply won't break the law and falsifying information on this form is a federal offense in the US. For more information, please visit the following links or consult your local customs office:
http://www.ecommercebytes.com/cab/abu/y206/m01/abu0159/s05
http://codes.lp.findlaw.com/uscode/13/9/305
Additional policies and FAQs
In each of the tutorials/kits links, I used the basic format with some tweaks for my own shop with permission from Carol Dean Sharpe. Thanks Carol for getting me started. :)

Peyote kits include all the beads you need to complete the tutorial and a decent number of extra beads so you don't throw your back out chasing the one or two Delicas that skitter across the table never to be found again. However, it is important to note that I do have help building kits, so please, if for any reason you identify that you are short any beads, please give me a chance to send you more beads before you leave a poor review. I will ship out additional beads no later than the next Post Office business day.

I do not offer quantity discounts. Please do not ask for them.

I have a non-refundable custom creation fee of $35.00, which covers a minimal portion of the time devoted to creating your custom piece.