Karen Hamilton

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Karen Hamilton

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Shop policies

Last updated on April 6, 2017
Welcome to my Etsy shop, Karen Hamilton Pottery!

All of my handmade pots are one-of-a-kind, and ships out within 3-5 business days. I throw most of my pots on the wheel, hand-build and carve, and then decorate with unique, colorful designs that fit each form. I mix my own clay and glazes and use a number of color palletes and designs to keep it fresh and exciting. All of my work is made to be used in everyday life and is microwave and dishwasher safe.

Below are my shipping information and policies. Please take a few moments before shopping and let me know if you have any questions. Let the shopping begin!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I must be notified immediately if your items arrive damaged. Please email me images of the damaged item and keep all packing materials. I will need proof when I report it to UPSP or FedEx.

It is important to me that you are satisfied with your purchase. If you are not, for any reason, I need to be contacted within 5 days of receipt. The buyer is responsible for returning the item and the cost of return shipping to receive a full refund.
Payment
Purchases can be made through PayPal, Etsy Direct Checkout, or Etsy Gift Card.

Residents of Texas will be charged tax.
Shipping
After a purchase is made, I will send you an email to confirm shipping information and let you know the expected ship date. Items will ship out in 1-3 business days from my studio here in Romance, Arkansas. All items are shipped with delivery confirmation.

Shipping cost cover both the cost of shipping and the cost of materials to ensure the items travel safely to their new home. Shipping materials include sturdy cardboard boxes, bubble wrap, and styrofoam peanuts.

Gifts
I am more than happy to wrap and ship your pots directly to the recipient and include a personal message that is from you.
Additional policies and FAQs
Special Requests/Commissions
I am willing to take on commissions that are from my unique designs and color palettes. Because I make my own clay and glazes, I cannot make someone else’s work, nor will I attempt to. Commissions can take several months depending on other factors and my work load at the time. A 50% down payment will be required when the order is placed.

Pottery Care
All of my work is intended for your use and enjoyed on a daily basis. They are durable, microwaveable and dishwasher safe. Tender loving care will also extend the life of your handmade pots.

Conditions of Use
When you purchase anything from Karen Hamilton Pottery you agree to hold Karen Hamilton harmless from any loss, damage or injury due to any products purchased.

I reserve the right to update these policies at any time.