KasiaUrbanRybska's Shop Policies
I accept payment through PayPal for all transactions.
Please, make payment within 3 days of purchase.
If payment is not completed and I have no message from you, the transaction will be cancelled and the item re-listed.
All of my items are ready to ship and will be shipped 1-2 business days after payment is received.
I ship to the address you provide via PayPal. If you want me to send the item to a different address, please, contact me right after purchasing.
As the items are small enough I ship them through Polish Post as registered priority lettermail, which has the plus of being cheap, but has the minus of being uninsured.
In that case I don't refund for lost packages.
Please, allow 6-14 workdays for ordered item to arrive.
If you need something faster, insured or trackable, let me know before purchasing. But, please, note that this kind of option is much more expensive.
Please, also note that you are responsible to any duties, customs fees and taxes.
Refunds and Exchanges
I hope that you are completely satisfied with my products. These items are made and ready to ship so the photos you see are the actual item in each listing.
Please, take your time and order cautiously.
But if you have any problems, contact me and we will sort it out.
Refunds are accepted upon receipt of returned item (in its original condition) within 14 days.
The buyer is responsible for any shipping charges incurred in returning an item.
I will refund via PayPal less original shipping charges.
Additional Policies and FAQs
If you see something in my shop that you love, but you need the size or colour changes, send me a convo.
We can discuss all the details.
But, please, note, all my works are very laborious and I may need 2 weeks to finish your order.
Last Updated March 10, 2011