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Shop policies

Last updated on February 14, 2011
My name is Kate MacKenzie and welcome to my Etsy shop! All of the jewelry and hand-painted vintage purses in my store are designed and made by me with the goal of making things that are a joy to wear for the wearer and the observer. I aim to make things that are organic in vibe, approachable, funky, surprising and upcycled. I get my inspiration from life and the things I like in it... not other people's designs.

I welcome any messages or conversations with your questions or comments.
I also have a website www.katejewelry.com where you can contact me as well.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I do not accept returns or provide refunds for purchases damaged or lost in the mail.

SALE items may not be returned.
CUSTOM orders may not be returned.

If you wish to return or exchange your purchase for a different size, etc. I will accept returns and exchanges within 30 days of shipment. Customer is responsible for additional shipping charges on returned and exchanged items.
I accept methods of payment through PayPal, personal credit cards and electronic checks.

A cancellation of purchase must be made within 24 hours.
In the United States, I use USPS Priority shipping to ship both my jewelry and purses.
All of my jewelry will be packaged in an appropriate sized box or pouch with my logo, then wrapped in tissue paper and mailed in a Flat Rate envelope.
The purses will be stuffed and wrapped with tissue paper, have a handmade tag and ship snugly in a flat rate envelope or box.

I print the labels through PayPal, so you will get a confirmation email with your tracking information.
-On in stock pieces I will ship out within 1 to 3 days of your purchase and you should receive your package in 2 to 4 days.
-On made-to-order pieces, I ship out as soon as the piece is ready (between 2 and 4 weeks) and it will reach you in 2 to 4 days from the date shipped.

**California residents** - I will not ship Priority shipping for any purchases shipped within California. This is my home state and as I don't charge sales tax, I will deduct a few dollars from the Priority shipping charge to contribute to the sales tax fee and mail out First Class mail.
Please message me if you are a California resident and want Priority shipping and I can write up a custom order for you.

- - Multiple orders - - If you order multiple jewelry pieces from me that can be shipped in the same flat rate Priority envelope, I will refund part of your shipping costs.

For international shipping, I use USPS Global Priority.

**DUTIES ARE PAID BY CUSTOMER - I will not mark "gift" on the customs form so any duties and fees incurred by the receiving country are solely the customer's responsibility.

- If your purchase is a gift, I will ship to the giftee's address, just please notify me in the "message to seller" at the time of purchase. Let me know if you want me to include a small card, etc. and I will do FREE GIFT WRAPPING!
Additional policies and FAQs
Please convo me with any questions or concerns.

I DO accept custom and alchemy requests and orders.
I DO offer wholesale and bulk order pricing, upon request.
I DO gift wrap for free if your purchase is a gift, just let me know the details in the "message to seller" at the time of your purchase.