KateandCarol

239 Sales On Etsy since 2011

0 out of 5 stars
(76)

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KateandCarol

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KateandCarol

Reviews

No reviews in the last year
MARGARET UP DE GRAFF

MARGARET UP DE GRAFF on Oct 6, 2014

5 out of 5 stars

Exactly as pictured! Great follow up and customer service!

Silvia Wanderlust

Silvia Wanderlust on May 28, 2014

5 out of 5 stars

Good communication. The vase is very beautiful, the seller was so kind to polish it before sending, so it's even better than in the picture.

View all 76 reviews

Shop policies

Last updated on March 30, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
Paypal and major credit cards are gladly accepted.
Item reserves will be honored for 24 hours.
Shipping estimates are provided for the convenience of the buyer. Actual shipping costs may vary. Buyer agrees to pay actual shipping costs.

First time customers are rewarded with a coupon code towards a future purchase. First time customers spending $50 or more receive a one time 50% off coupon code. First timers spending less than $50 receive a TWO time 25% off coupon code. These coupon codes are valid for one year.
Shipping
We will gladly ship internationally, just contact us with your location

Smaller items are mailed via USPS priority mail, which usually arrives within 2 business days.

Items exceeding 12" when packed or heavy items are mailed USPS Parcel Post, which usually arrives within 6-10 business days. This option saves over 50% on shipping costs for most buyers. I may ship UPS in cases where their quoted rates are comparable, in order to get the item to you faster.

Furniture items are shipped by Greyhound Package Express or by buyer arrangement with a freight carrier. I am happy to assist in arranging freight services.

Please let me know at the time of purchase if you require different shipping arrangements, such as express delivery, and I will invoice you for the services.

Shipping costs are an estimate. The buyer agrees to pay shipping costs in excess of the estimate. If the actual shipping cost is below estimate, I will refund the difference. Shipping costs include postage, handling, and packaging. Insurance is provided for items in excess of $30 in value. If you would like to add additional shipping options, such as delivery tracking, please let me know when you check out. I will be happy to accommodate you.

I pack extremely carefully using professional materials.
I use biodegradable packaging whenever possible.

Vintage textile items are professionally dry cleaned or laundered before shipping.

Gift wrap is available for $5 - $15 depending on item size. Just contact me if you would like an item gift wrapped.

Gift cards are complementary. Just add a note to your order letting me know what you would like the card to say.

Free shipping offers cannot be combined with coupon offers.
Refunds and Exchanges
I want you to be very happy. Please contact me if you are not completely satisfied and we will work it out.

Free Shipping items are not refundable.

Items are returnable for a full refund in original condition within 14 days of purchase. Layaway items may include a nonrefundable deposit. This information will be provided to the buyer in writing when layaway terms are arranged.

Shipping charges are not refundable. Careful packaging is always provided. In the unlikely event a shipment is lost or damaged in transit I will work with the buyer to file a claim and/or provide a refund.
Additional policies and FAQs
I do my best to provide high quality items and to describe their condition accurately. Please review the descriptions and photos carefully when considering a purchase. It is extremely important to me to make my customers happy, and I will do my best to accommodate you if you contact me with concerns.

Please be aware that vintage, pre-owned items by their nature may involve hazards. Manufacturing and product safety standards may have changed since the item was made. I select items based on their decorative characteristics and cannot warrant their appropriateness for other functions. I do my best to describe the materials with which they are made, but these are educated guesses. As you consider a purchase, keep in mind that hazards such as rust, lead, splinters, contaminants, or deterioration of wiring and mechanical parts are possible. I care deeply about my customers and do my absolute best to provide clean, quality items. I don't sell anything that I wouldn't have in my own home. I am not trying to scare you off, but you have to accept the risks and use your own judgement. Every vintage seller should remind their customers of these issues, and I am doing so because I care.