KathleensCradle

There are NO refunds or exchanges on these dolls. All sales are final.

I do offer layaway. All payments are non-refundable if you choose to cancel your order.

Please be sure to read listings in their entirety. I will no longer cancel orders due to this. Please ask questions if you have any prior to purchases. If you purchase add on items without purchasing a doll from my shop, I will NOT cancel your order and issue a refund. I will send you the add on item(s) you purchased in the listing without a doll.

I will no longer cancel orders due to some customers abusing this and having buyers remorse. Once you purchase the listing and it is final on Etsy, all sales become final. Please ask any and all questions prior to purchasing!

Currently I accept Paypal and direct checkout here on Etsy.

I am not responsible for any taxes and duties incurred with your purchase.

I do not hold items unless there has been a non-refundable deposit made on the item. This must be agreed upon before purchase. Contact me for more details.

I ship via USPS. Items can be shipped by other methods such as FedEx and UPS if needed within the US. Please let me know if you would like them shipped a different way so I can adjust the shipping fees.

I am not responsible for items lost or damaged by the shipper. Insurance is included on all packages for the cost of the items.

All of my packages are shipped with confirmation, tracking and insurance.

ALL OF MY DOLLS WILL REQUIRE A SIGNATURE AT THE TIME OF DELIVERY!

For shipments outside of the United States, I am not responsible for any duties, taxes or customs fees associated with your purchase. I cannot control if or for how long your item will sit in customs. I am not responsible for what customs does to the package. Please be aware of this if you are an international buyer!

I can do custom orders if you do not see what you are looking for in my shop. Contact me for more information.

My babies take time to create. Therefore, I ask that you are patient. Please see my shop announcements to see how long my current wait list is.

These dolls are one of a kind adult collectibles. They are not meant to be played with by children. Care instructions will be included with your doll. If followed, your doll will last a very long time.

A layaway plan is available if needed at no additional cost to you with a minimum order of $200.00. 34% of the total purchase price including shipping is required as the down payment. 33% will then be due 30 days after first payment and the remaining 33% will be due 30 after your second payment has been made. All layaways are subject to approval. You will be invoiced via Paypal for all payments. You will have set days on which your payments will need to be paid by. If you are more than 48 hours late with your payment, a $25.00 late fee will be assessed to each late payment. If your payment is more than 10 days late, we reserve the right to cancel your layaway and keep all monies and items associated with it. Orders will not be shipped until paid in full. If you have a made to order doll on layaway, work will not begin on your baby until after the second payment has been made and the order will not ship until the final payment has been made and doll is finished. Should you choose to cancel your order, all monies paid toward you layaway will be forfeited and no refunds will be given. Your items will then be put up for sale by Kathleen's Cradle.​

More photos of the babies listed in my shop can be seen on my facebook page or my website. Please be sure to look at each photo carefully so you know what you are purchasing.
https://www.facebook.com/KathleensCradleRebornNursery
www.kathleenscradle.weebly.com