igotstuff1 on Nov 1, 2016
Kathy your work incredible you couldn't ask for a better piece very life like just like the picture it was done by, just beautiful in a word one of my best buys for my wife as I look for unique items to see her smile. Thank you.
stacygnall on Aug 18, 2016
This portrait necklace is the greatest thing I've purchased on Etsy--maybe anywhere, ever. It is stunning just how much the image looks like my dog. The piece is also simply stunning in terms of its detailed craftsmanship, down to the tiny touch of pink in the corner of my dog's eye and the illusion of shine on her nose. This is a beautiful work of art I'll treasure for a long time. Thank you.
pptanner on Aug 10, 2016
The pendant is exactly what I hoped for! Thank you for keeping my Potter's memory with me forever.
Thanks for sharing your precious pets with me!
Accepted payment methods
- Accepts Etsy gift cards
USA/DOMESTIC: Standard shipping on most items via USPS First Class with Delivery Confirmation and Insurance. For higher priced items Priority Mail shipping may be standard method.
INTERNATIONAL: Standard shipping via USPS First Class Mail. This does not include tracking or insurance. At buyer's request, tracking can be purchased. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs and/or postal office to determine what your additional costs will be prior to buying, and what to expect if an item is held for payment of such fees.
EXPEDITED SHIPPING: The Shipping Upgrades section has listings to cover additional expenses for Priority or Express Mail shipping. Please allow for my standard Processing time, and Convo me in advance if your item is very time sensitive to make sure what day it will ship. INTERNATIONAL BUYERS: please know some country's customs rules restrict what goods can be shipped Priority or Express. If you have purchase Express or Priority but it is prohibited, you will be fully refunded, and I will contact you about other shipping options.
TIME IN TRANSIT:
*Shipping transit times are those given by the US Postal Service; they are inexact and not guaranteed. Expect delivery of US domestic shipments in 2-5 business days. International shipments arrive in anywhere from 2-4 weeks, but can take 8 weeks in some countries, so please be prepared to wait!
LOST SHIPMENTS: All shipments are insured. Contact me if your item is lost/damaged in the mail, and I will initiate a claim with the shipper/insurer, and process a refund/replacement as is deemed necessary.
Small items are packed in my custom brown bags with labels and ties. Larger items are sent in handmade fabric envelopes.
I ship smaller items in padded envelopes to most destinations, but will often ship larger orders and International orders in a box.
Refunds and Exchanges
Customized orders are final sale, and cannot be returned.
I will repair broken pieces within 6 months of purchase for no charge (excepting your expenses return shipping it to me). After that time, repairs are subject to additional materials, labor and shipping fees.
Additional policies and FAQs
EMBROIDERY THREAD-Please treat your pendant as you would your clothes. If something spills on your pendant, gently dab it with damp cloth and let dry. If a thread should become snagged apply a tiny amount of craft glue on your finger and dab it on the affected area and press it back into place. Let dry.
METAL- Polish the bezel with a soft cloth when needed.