KatieMacCeramics

Handmade Coastal Inspired Ceramics

Cardiff, United Kingdom · 0 Sales

KatieMacCeramics

Handmade Coastal Inspired Ceramics

Cardiff, United Kingdom 0 Sales On Etsy since 2012

Announcement   Welcome to Katie Mac Ceramics, a fantastic shop filled with all sorts from ceramics to hanging decorations to vases to framed tiles. Handmade by Kate McCulloch at her studio in Wales.

***International shipping now available!***

Announcement

Welcome to Katie Mac Ceramics, a fantastic shop filled with all sorts from ceramics to hanging decorations to vases to framed tiles. Handmade by Kate McCulloch at her studio in Wales.

***International shipping now available!***

Kate McCulloch

Contact shop owner

Kate McCulloch

Shop policies

Last updated on March 7, 2013
Thank you for checking out my shop. I create my pieces in my dedicated studio in Cardiff, and fire work in my own kiln. I design and make all aspects of my work, all of it handmade by me and are not made with machinery.

My designs have been inspired by the coast and the ever changing scenes that come from standing looking out to the horizon. Ceramic cards and hanging decorations are coastal themed, either by stamped decoration or colours.

My ceramic work is glazed inside so they can hold liquid, I advise that these are hand washed due to the nature of the clay and decoration, also because I haven't actually tested it in a dishwasher.

Please read through the policies below, if you have any questions or comments please don't hesitate to contact me. I also value your feedback, as well as giving me valuable information it also lets me know that you have received the item.

Accepted payment methods

  • Other Method
Payment
I am only able to accept Paypal, this is a great way to pay if you would like to pay by card. This allows protection for both of us as well as being a safe and easy way to purchase an item online. If you don't have an account you can easily set one up through them.

Once full payment has been received your order will be packaged and sent to the said address and be with you between 3-5 days (please take in to account bank holidays, weekends, etc). I aim to please, but bear in mind I do have a full time job, hence why the delivery may not be as quick as you would like.

If you purchase something and change your mind before paying please notify me so I can cancel the transaction.
Shipping
INTERNATIONAL SHIPPING:
I'm able to send items to Europe/EU as well as Worldwide, please see prices for each item.

Please note Royal Mail's approximate delivery times:
Europe: 3-5 days from posting
Rest of World: 5-7 days from posting

Please allow up to 2 weeks for the item to get to you before contacting me about undelivered items. I can not be responsible for custom delays, postal strikes, weather conditions, you unable to receive/pick up item, charges in your country and other circumstances out of my control.

UK SHIPPING:
I currently ship ceramic pieces using Royal Mail Signed For. This requires a signature, please could you supply an address where the item can be signed for. This ensures that the item has been received as well as having insurance for any breakages. Please note, my pieces are well packaged and every care is taken to ensure a safe travel.

Other items such as hanging decorations are shipped using Royal Mail standard posting and are well packaged. This reduces the cost for the item and most can fit through the letterbox.

I aim to use recycled materials for packaging, such as cardboard boxes and packaging materials. This keeps the cost down for you as well as helping the environment. The pieces are wrapped in bubble wrap and well packaged.
Refunds and Exchanges
Firstly, I'm sorry that your item is not what you were expecting.

I can accept returns, if you notify me within 7 (seven) days of the confirmed receipt of the item (if signed for) and within 14 (fourteen) days of when the item was sent using standard postage (such as cards and hanging decorations).

Any returns must be sent back using the original packaging as it was sent. Once I have acknowledged your wish to return the item, you must return it within 7 (seven) days. The item must be returned using a method that requires a signature as well as being insured for the full amount. Until I receive the item, it is your responsibility that it is returned to me safely. Upon receipt, the original amount that you paid will be refunded, I can not refund any postage costs of returning the item.

I advise that you keep hold of all packing materials until you are certain that you are happy with the item. Please pack the item carefully.

If there are any problems please contact me so I can help you, I aim to please and hope that your shopping experience with me is more than adequate.

I can not accept returns for personalised or commissioned items unless faulty or not what what was discussed.
Additional policies and FAQs
PERFECTION:
Every single piece I make is from hand and I do not use a wheel nor moulds. Please keep this in mind when you receive your very unique piece. I have included as many photos as I can to show the texture and decoration. It may not be perfectly cylindrical, level, etc but each piece is completely unique, water tight and made with a lot of love.