KatieZGPaperworks

Inspirational Artwork and Creations

Singapore, Singapore · 127 Sales

KatieZGPaperworks

Inspirational Artwork and Creations

Singapore, Singapore 127 Sales On Etsy since 2009

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(31)
Katie Z. Ho

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Katie Z. Ho

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About

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  • Katie Z.

    Owner, Creator, Artist

    Curio, with whimsy imagination. I love making beautiful things out from the norm and create from the unusual.

Shop policies

Last updated on December 10, 2017
Welcome and thanks for visiting...

For any enquires or questions, feel free to convo and I'll usually reply within 1-2 days... Meanwhile, please read the policies below should you've any questions in mind that might help...

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Due to the nature of handmade items and digital downloads, I do not accept refunds. However in events you receive a handmade item that arrive damage, please convo me ASAP so that I could rectify the problem within my means. Communication is vital. I'll do my best to resolve any issue whatever it's within my limits and control.
Payment
Want to buy? Here is a link that might help you:
http://www.etsy.com/help_guide_checkout.php

~Terms~
Unless certain prior arrangement has been made, payment is expected within 3 days from the date you've checked out. The faster you settle the payment, the faster your item will be sent to you...

~Mode~
I accept Paypal & other major credit cards via Paypal (A Paypal account is not required for credit cards payment). For local buyers ONLY, I do accept wire/bank transfer in SGD. Please convo me for banking details.

~Tax~
Please take note that you're responsible for any VAT, tax or import duties fee when the item(s) reaches your country. Value of item will be declared for claiming purposes in event of lost, hence I won't be able to mark as gift. If your country requires pre-paid tax prior to shipping, please let me know so that I can make necessary arrangements for you.

~Cancellation~
Only when a certain listed item is damaged or no longer available, the transaction will be canceled. If payment has already made, I'll do a full refund or offer an alternative choice of items in my listings. This DOES NOT applies to digital download items.
Shipping
~Cost~
Listed shipping fee includes all necessary packaging and handling charges, and is quoted based on nearest weight of the product. I don't overcharge shipping fee. In events shipping fee exceeds what is being quoted, I'll transfer the balance back to your account.

~Combined Shipping~
Yes, I do combine ship, additional cost stated in all my listings are only indicative and may not be accurate when several different items are combined together. If you wish to get several items, you may want to convo me on the items you'd like to get and I'll calculate the total shipping cost for you.

~Shipping Mode~
In order to make shipping more economical, I ship all items via SingPost Registered Airmail by default to ensure all items will reach you. Please allow 8 - 15 working days for delivery. All registered items come with Registered Article numbers which is traceable till the article is shipped out from Singapore, traces beyond Singapore will only be shown in selective country postal tracking system.

For local shipping, there'll be an additional charge of SGD2.50 for registered mail.

For items that are costly and require insurance, Speedpost Priority is available as an upgrade option for selected items up to 1kg. Shipping usually takes between 3 - 6 working days for delivery that comes with a tracking number for tracking.

~Confirmation~
As all items are shipped via Registered Airmail by default, recipient of the article is required to acknowledge the article on the Delivery Receipt.

This applies to all Speedpost Priority shipments as well.

~Tracking~
All registered airmail and SpeedPost articles can be tracked at http://www.singpost.com/ and http://www.speedpost.com.sg/ respectively.

~Liability & Compensation ~
The maximum liability by Singpost for all Registered Article is limited to SGD68 (~USD56) per article or the declared value of the content, whichever is lower. In events that you've not received your article for more than 18 working days, please convo so that I can raise an investigative inquiry to SingPost. Kindly take note that this liability DOES NOT cover damage of item along or upon delivery of package.

~Insurance~
All Registered Articles are non-insured. If you'd like to insure your items, it's only available as an upgrade (Speedpost Priority) for selective items.

~Shipping Address~
Please ensure your shipping address is correct at point of ordering and checkout to ensure items can be shipped to you or your recipient(s) accurately.

~Returned Shipment~
In events that item(s) are returned to me due to wrong shipping address given or several failed attempted delivery, I'd be able to do a partial refund minus initial shipping charges. If you'd like to get your items re-shipped to the correct address, there'd be additional shipping cost payable. Unless mistake is done on my part, I'll re-shipped to you at no additional cost.
Additional policies and FAQs
I'll try my best on my part to display the colors as closely as I could. Please allow certain level of discrepancies due to camera effects and your monitor screen display and resolution.

All handmade items are individually handmade by me, and made with lots of effort and I do it to the very best within my best ability. As much as I'd like to make everything perfect, there'd be a certain level of imperfection which is the beauty of handmade products.

I don't take custom orders or make any adjustments to my existing works. Kindly respect the amount of work and effort put into each piece of work and how they yearn to be admired and appreciated the way they are.